7.8
좋음
970개 리뷰에서
청결

8.0

편안함

8.0

위치

10.0

서비스

8.4

여행자 리뷰 Best Western Plus Newport News Inn & Suites

페이지당 리뷰 수
20
40
상위 리뷰
David
icon-여가 가족 휴가
여가 가족 휴가
4.0
/10
13주 전에 리뷰함

Expedia Group verified review

Beds were sandy. Dirty items left in the closet, where only one door was working. WiFi was spotty.
Karen Bernadette
icon-여가 아이와 함께
여가 아이와 함께
2.0
/10
13주 전에 리뷰함

Expedia Group verified review

No AC the whole night. Refused us any compensation for our discomfort. The pool was okay and breakfast was provided. The room was clean, the stay would have been great not for the AC not working and the staff handling the issue poorly. Expedia on the other hand was great. The property had to hear from expedia for taking any action.
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Juanito
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Personal muy amable y atento… no hablaban español pero buscaron la forma de entendernos
Troy
icon-비즈니스 및 여가 파트너와 함께
비즈니스 및 여가 파트너와 함께
6.0
/10
15주 전에 리뷰함

Expedia Group verified review

Pleased with front desk service we were early & were allowed to check in. Couch in room was less than marginal spoty with stains.
Jennifer
icon-친구 및 가족
친구 및 가족
4.0
/10
15주 전에 리뷰함

Hotels.com verified review

The bed was terrible, we were not impressed by it and the comfort was lacking. You could also see the outside through the screw holes where they had replaced the air condition unit but did not fill the holes. The room also felt wet like it needed to be dehumidified. The breakfast was good, but we were looking forward to using the Nestle speciality coffee machine and it was of course not working and there was no sign indicating it was not working.
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Beatrice
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여가 가족 휴가
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

cleanliness was great and the food
Ricky
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Very nice
willie
icon-친구 및 가족
친구 및 가족
6.0
/10
15주 전에 리뷰함

Hotels.com verified review

Room had a smell pool dirty never again
Allison
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
16주 전에 리뷰함

Expedia Group verified review

Sufficient as a place to sleep. Sloppy housekeeping prior to in our arrival and no blankets/sheets/pillows provided for sofa bed. Keys were stuff together with an unknown slimy substance. Breakfast was a joke. Front desk just kept insisting that everything was perfect, even after squeezing the uncooked pancake I showed him. Blegh.
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Donna
6.0
/10
17주 전에 리뷰함

Hotels.com verified review

The folks that were at reception were very attentive and responsive. However, my room reservation was mixed up repeatedly for the first 24 hours. Wile I was out during the day my things were packed up, moved to a different room and then moved back. While everyone was kind and apologetic it was very disruptive.
Johanna
icon-여가 아이와 함께
여가 아이와 함께
4.0
/10
17주 전에 리뷰함

Expedia Group verified review

The rooms and floors smelled like weed, had bugs on the bed, and the inside of room smelled horribly of cat pee. Also, they were out of pillows for the pull out sofa that I paid (counted) for people to sleep on.
Terry
icon-출장
출장
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Very respectful always good staff that is why I keep coming back
Sarah
icon-친구 및 가족
친구 및 가족
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

The Front desk staff was super professional, helpful, courteous exceptional service from everyone. From check in with Laticia so warm and friendly, Mitul was excellent with our towel request late one night, Zorica was wonderful at breakfast and all day and Marie when Zorica shift was over. They are jewels to have as employees. Everyone was so pleasant it made our stay even better. Please let them know how we appreciated each one of them.
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Dionna
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

.
Mary
icon-친구 및 가족
친구 및 가족
8.0
/10
18주 전에 리뷰함

Hotels.com verified review

Nice sized room. Breakfast actually offered meat, eggs, and potatoes. There was only 1 person covering the front desk and breakfast area and while they did an excellent job of managing everything, they really needed help.
Phyllis
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
19주 전에 리뷰함

Expedia Group verified review

Customer service was great
Laura
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

The breakfast and the staff was very pleasent
Eureka
4.0
/10
20주 전에 리뷰함

Expedia Group verified review

Too much to report. Won't be returning
Julia
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
20주 전에 리뷰함

Expedia Group verified review

Me gustó lo tranquila y su personal muy amable pero necesitan un poco más con la limpieza
Debbie
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Everything was wonderful except the gym was out of order so if you don’t care about that I would highly recommend
페이지당 리뷰 수
20
40

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