서비스, 시설은 매우 만족스러웠습니다. 하지만 청소를 너무 대충 합니다. 바닥엔 먼지가 많고, 화장실에는 한번만 닦아줘도 없어지는 물때가 끼어있습니다. 커피 컵 또한 세척해주지 않았습니다. 리셉션의 직원들은 매우 친절하였습니다. 청결 문제를 제외하고는 만점을 주고 싶습니다

They were having contruction outside.

직원들이 친절함. 박물관/성당 등 관광지와 가까움. 방이 넓진 않고, 창밖이 건물이라 경치가 좋지는 않음. 전체적으로 깨끗한 편. 그런데 매일 방 청소 시엔 정리위주로 해 줌. 와이파이가 잘 끊김. 애머니티는 비누/샴푸

당일 예약하고 방문해 예약이 잘 안 떴는데 프런트데스크 직원이 아주 친절하게 응대해주고 머무는 내내 불편 없이 잘 지낼 수 있었습니다 아침 뷔페 식당도 좋았습니다

Very nice hotel in Wien. Clean and classic and good service. Me and my husband loved hotel's breakfast. There was quiet and calm. I wanna go there later again. I appreciate with finding nice hotel for our perfect honeymoon

Fantastic hotel. Staff and rooms were excellent. Clean and central location. Will be back. As a platinum VIP Expedia member however, I was not told of any of the benefits until check out. Which is a shame as the service was flawless.

Great service. I loved everything!

Staff is very unwelcomed

Great hotel. Close to old town.

There are two sides of this hotel. We were on the old side. I would ask when booking what side you’re in. Our bed was very comfortable and typical to most European hotels the room was not very large. The location is perfect!! Seems out of the way and quiet when you get there but you’re literally a very, very short walk to everything. Trolley stops are very close and a five minute walk to Rathausplatz. Would definitely stay there again.

Staff was absolutely amazing but the hotel is a bit on the older side. We had issues with water temperature. Location is good.

Old school hotel, great little bar waiting area, Great location for museums and some great restaurants nearby

Breakfast was very good

Ok

The room was lovely and clean. Breakfast was amazing. The staff were incredibly helpful and kind. Great location.

Spacious rooms and hotel in a good location for exploring Vienna.

Room condition ok, comfortable, but housekeeping did not do a good job, never wash the used glasses.

Great place to stay.

The rooms were very nice and clean. Somehow, they need to renovate all the main floor space that exists between the old and the new hotel and make themselves a grand lobby with a nice bar.

Check in was nice with fast service. Anna was very helpful at check out. We loved our room ... bed and pillows were top quality ... shower was okay ... but everything including the welcome treats were nice. We felt very special. Thank you Anna for working so hard to help make our departure nice.