Realmente me agradó todo el hotel y sus servicios. Deseo resaltar el extraordinario servicio del capitán de meseros en el restaurante el equipo de meseros, todos amables y buen trato. Felicidades

Cleanliness of ķ

I had to book a room last-minute when I missed my flight and this place was perfect for what I needed. Very clean. Friendly staff, easy to get to. Great value for the price in my opinion. I would say here again.

Loved Jose the taxi driver very polite and professional. Hugo was also ver helpful

Great experience and service

La limpieza

The area around the hotel felt a bit unsafe, and while the hotel has a lot of high-tech features, using the key cards to get into the room and operate the elevator can be kind of a hassle. I had to get my card reactivated twice—luckily my room was on the first floor. Also, the name Holiday Inn Mexico Zona Centro is a bit misleading since it’s not actually in Zona Centro. We even got a few comments from taxi drivers when we gave them the hotel name and address. It would be more accurate to call it Holiday Inn Zona Cuauhtémoc.

Todo bien

Staff is

Muy agradable

The housekeeping staff did a good job and everyone at the hotel was good to us. The food service in the restaurant and cafe was great. We stayed for 2.5 weeks and the first week was very good. But, after that it was not a peaceful place because that was a carnival/midway set-up 2 blocks away and there was a lot of noise. Next time we would avoid the holidays for our trip.

Todo bien, solo falta que

En general el servicio fue excelente. El personal muy amable y eficiente. La habitación extremadamente limpia, la cama cómoda, el desayuno muy variado. La alberca y el gimnasio estaban en excelente estado, incluso hay un instructor que te puede asesorar. El único inconveniente es el ruido de la calle y que la persona de limpieza trae su música a todo volumen. Pero en general la estancia fue excelente.

Gran servicio Buenas habitaciones

No comentarios

Awesome location that is central to dining, shopping and public transportation. Hotel is well kept with a wonderful and attentive staff. Francisco, the Bellhop, is awesome and knowledgeable of the city

El hotel cumple con lo que ofrece

Durante la compra nos fue ofrecido el desayuno incluido y lo aceptamos. Sin embargo no quedó registro del mismo en el sistema y aunque la tarifa pagada mostraba claramente que correspondía a un servicio adicional y no solo la noche de hospedaje, en el hotel no pudieron hacer nada puesto que en la reserva de expedía no aparecía. Tuvimos que comprarlo por nuestra cuenta.

La habitación espaciosa, muy limpia,

Staff was ready and waiting for my arrival. Literally 3 minutes for the whole process of check-in