Cleaner and comfier than expected. Very good value for money

It was a good hotel where I could spend a wonderful Christmas with my boyfriend. We had 6 swimming pools so we could swim quietly and the location was close to the city so it was good to have a restaurant and a beach view. First of all, hotel room was very clean, and there was kitchen, and we ate and cooked wonderful evening.

The location's not the best. At gateway into Port Douglas it's a long walk / short drive to the shops and beach. Would recommend finding accommodation closer to the main strip at the top of the Port Douglas map.

We had 1 request that we followed up numerous times with reservations and were actually given the complete opposite on check in which we weren’t happy about. The man at reception was anything but helpful with our issue. There was only 1 warm pool, heater broken in 1 pool and the others felt cold all the time. Quite far out of town, need a car, short walk to 4 mile beach. Apartment was lovely, clean, comfortable but smelt super mouldy and damp.

Väldigt hjälpsam personal. Bra med tvättmaskin. Hade önskat att städning ingick någon dag.

The hotel was wounderful. It was clean, the staff were great and we loved the pools.

A wonderful stay at Silkari - we would stay again!

We chose an inexpensive room for a short stay. It was small and fairly dark and not a good example of the poolside accommodation. It did suit our needs.

Clean Room with a great view lovely atmosphere and excellent customer service. 🙂👍

Shower screen fell off several times. Balcony door difficul to lock. Air con excellent

Parking spaces are small. We thought we were getting a room with a kitchenette but it was too small to be practical

Our stay was exceptional. Only opportunity would be to replace the dryer in our apartment as it wont work even if you only put 2 or 3 clothes to dry

We had a very nice stay the pool, grounds and room were excellent.

Very spacious and comfortable for my family of 5. Kids had their own “wing” fully equiped with their own bathroom and rooms so it was almost Like my wife and I had our own space. Direct access to the pool as well which is always convenient and fun.

Vi havde et godt ophold med parkering lige ved boligen. Indtjekningen gik godt og vi fik lov til at tjekke ind lidt tidligere. Sødt personale.

The staff were very helpful and accommodating when we wanted to move rooms to be next to our son. The rooms were v clean and the beds comfortable. The 2bed suite was very well equipped.

Generally clean and tidy room. Communal areas around the pool were very clean. Car park appears to be a dumping area for residents storage.

Staff awesome. Apartment was awesome just a couple of small things let it down. Dryer didn’t work but staff gave us free use of guest laundry and a six pack to say sry. Couldn’t use induction cooktop as there was no proper induction cookware just some $10 scratched up pans which were useless. We used the bbqs in the pool area instead. The rest of the apartment was brilliant. Fix those couple of things and I’d be happy to stay for a week! The pools were lovely and the staff excellent.

Room was clean and staffs are courteous. This is our third time staying in the hotel.

The room was amazing for a family of four adults, we had everything we could possibly need and more. The room was so spacious, the laundry facilities were a highlight as we could do it at the end of the day without any drama. Bathrooms were brilliant, everything was just amazing. The only small complaint i would have were that the matresses were very hard. But apart from that, 10/10.