전체 평가 및 리뷰 Lagoon Beach Hotel & Spa

great

It was great breakfirst and good service. But for our room was garden view.

아파트먼트 넓고 쾌적했으니 와이파이 인터넷이 안되서 불편했음

가성비좋은 가족관광호텔

not worthy to pay -no complimentary water except first day -toilet is very smelly -Gym opens from 8am and very small -transfortation payment system is very profeessional -breakfast is ok -veiw in restaurant is ok i dont think it is 4 star resort

Great location, spacious rooms, good food and friendly staff

Hospitality was top nouch

We had a fantastic vacation Thr Bradshaw family

good location good hotel

Royal treatment

Staff made us feel welcome and safe. Friendly staff in all departments. Breakfast wonderful with many choices. Food was great.

The location was close the the sea with great views, staff were friendly and food was really nice.

The properties is farther from downtown than appears. The bus takes approximately 45min to the waterfront. Uber is the only other option to get into town. Overall the property is dated and not well maintained. The beds were very hard and the room had several broken/dirty things including the towel racks, the soap rack in the shower, the lamp shades, and mold along the upper tile lining in the shower. The fan in the bathroom also did not work. The staff however are excellent! Everyone was very friendly and willing to help. It felt special to have people remember you when you got back from a day out and ask how you were.

Don’t trust the online images. The facility is not in a very good state.

Ambience

Great location to access the beach. Excellent Spa. Would stay here again.

Hotel has maintenance issues that need to be attended to. The balcony with view of the ocean is awesome. Very friendly and accommodating staff on all levels. Pricing of some items in restaurant exorbitant. Room service efficient and fast. Mattresses firm and comfortable.

The front office staff are very unfriendly

Prima hotel Lekker ontbijt en mooie stille kamers En direct aan zee met zicht op de stad en Tefelberg

I do not recommend this property, my daughter and I arrived early evening and to check in they unlocked the door and locked it behind you. This did not give you a feeling of a security. Then we needed to park our rental and a man from inside insisted that he wanted to drive us in our vehicle to the parking lot, we let him in the car but not drive. Highly unusual! Then once inside the room there was no air conditioning or fan blowing, we brought this to their attention and the said give it one hour. We contacted them again, they sent someone and said it was broken. They then called our room and offered to change rooms, we did and the second rooms air conditioning wasn’t working, but the blower worked. At this time it was late in the evening and we had no choice but to stay the night. The rooms were not clean, there was dirt and oil on the headboard and large metallic spangles in the shower. We left early the next morning and after our excursion found another hotel in a safe area and called Expedia to help get a refund. I spoke with the hotel about the refund and they said I had to go through Expedia, and Expedia originally offered a $50 credit and I insisted on getting half of what we paid back. Ultimately, we received half of the money back, The original stay was $360 for two days, at what was called a Luxury Spa Hotel. No pool in site when we arrived and I would not consider the area safe, overall it was the worst hotel I have ever stayed in and highly overpriced.