Very nice

The room was clean and the river view was great. We had no tv for 2 nights because the staff could not locate the remote . We booked dinner before we arrived .x we were celebrating a birthday and the online dinners looked amazing …. In the riverside restaurant . I was told 7 pm was fully booked . We had a choice to book 6pm or 8 pm . We booked 8 pm …. Arrived at riverside restaurant to be told there was a private function ?? We had to go to the tannery .. they had no booking for us !! They gave a menu …. Not much was available and we had to settle for something from a very limited choice . It was not nicely presented …… all in all it was quite disgusting . On hind sight we should have sent it back . The breakfast was fine . I would not stay here again or recommend the hotel to anyone due to the misleading menu online and our disastrous birthday dinner .

Friendly staff, hotel lobby and bar nice. Rooms are a little dated. Been a while since I’ve seen single use shower gels and shampoo in a hotel. Maybe dispensers would be more Environmentally friendly.

Room was big - one double and one single bed. Very comfortable though the fixtures and fittings were looking a little tired. That said the hotel is getting refurbished so I expect it to improve. Breakfast was buffet style which was reasonably good. Plenty of drinks hot and cold (fruit juice), cereals etc. Only comment was the tables were sticky - I suspect the antibac spray they use was the cause - could do with washing them with soapy water occasionally. Refurbished gym, pool and bar area. Staff were great - especially the housekeeping crew. Well located centrally and a few minutes to the town centre. Would visit again.

The hotel was lovely however not their fault but our neighbours room 407 which was an adjoining room to ours came in very late and had a very loud argument- this then continued at 8am this morning- we were coming for a leisurely break- early dinner with friends and a lie in- sadly we have come home worn out and needing a nap!!!

Great central location, free car parking, warm friendly staff, restaurant food was very good and the Spar/Pool/Gym facilities were excellent.

Very tired hotel. Terrible pillows. Don’t have breakfast - low quality food. Tables sticky.

Uncomfortable stay. I could feel the springs in the bed and it was far too soft. Felt like I was sleeping on the base. Although was very clean but outdated. Breakfast was very basic. Wasn’t to my liking with the hard crispy hash browns and rubbery mushrooms.

We had a lovely stay un a family room. Could do with updating in the room. A couple of things was broken(bath mixer fell iff and was moldy) also the drawes trim was hanging off. Otherwise clean and well topped up with supplies. Had everything we needed. Lots if clean towels too. Couldn't use the pool due to it been very small and alway over crowded. Bat/restaurant was nice, food was ok but disappointed with the fish&chips, fish was a suze of a fish finger. All staff was polite and friendly. Beautiful part of the lake district. I would highly recommend.

Good location on the river and room had river view. Room adequate but needed modernising. Dinner in bar was good. However breakfast room was a bit tired. Food was adequate. Availability of swimming pool was a bonus

Hadde en fint opphold i vakre Kendal. Hotellet ligger sentralt til ved jernbanen, og med gangavstand til Kendal Castle, sentrum og idyllisk plassert ved elven.

Love this hotel! It’s gorgeous our room had a view of the river and it was just so peaceful and the room was really clean and had everything we needed. The lady at reception was so friendly and was so helpful. We will definitely be staying again

Comfortable rooms and clean bathroom. However the room was dusty and had spider webs all over including the lights. Staff were super friendly and breakfast was spot on. Location was great and free parking was a great perk

Very central location with the added benefit of free car parking

Great location, lovely outlook from the room, very friendly staff, great breakfast.

Middle of the road hotel. Good location on the river - receptionist was helpful and the hotel was alright overall, nothing special though and would say not worth the price. I’m not fussy about a fry up but this was woeful. All food was cheap, poor quality and hot food tasted like it had been under a hot plate for hours (we got down there at 08:45). Also seem to get loads of emails asking for unnecessary “pre check in information” which was quite annoying and likely to gather info to spam people. Workable for 1/2 nights but wouldn’t recommend beyond that.

Room, food,staff, cleanliness all round excellent.Parking very easy and within walking distance to town centre.

Staff swimming excellent

Very spacious and clean rooms with excellent tea, coffee and hot chocolate, but please, three teabags for a room for two? Leisure facilities were excellent and quiet when we visited. The car park is tight, so larger vehicles beware. Walking distance from town centre.

The hotel was disappointing. Although the reception staff were always friendly and helpful, the condition of the room and bathroom were below par: stained carpets, mouldy bathroom, tired furniture, cobwebs around window. Breakfast was not of good quality and an expensive add-on. (Also no vegan choices). We didn't spend money or time in the bar. Pool facilities were ok but no clean towels for us when we used it. Finally, we were charged £30 for our small Yorkshire Terrier - with no explanation or warning of that additional fee deducted before checkout. This was an expensive and disappointing stay for us.