호텔이 넓어서 좋았습니다만 수영장은 공사중이었으며, 냉장고랑 전자렌지가 있는방이 있고 없는방도 있었습니다.

전화 고장, 비누/샴푸 등 아무것도 준비 안 됨, 새벽 6시 화재알람으로 온 가족 다 놀라서 깸, 오전 9시 방 청소하는 사람 노크도 없이 방에 들어오려 함. 최근 지낸 호텔들 중 최악. Phone malfunction, no preparation of soap/shampoo/etc., fire alarm at 6 am waking all my family up for surprise, maid trying to enter at 9 am with no knocks on the door... The worst ever among all the hotels I recently visited.

La alberca tiene calentador entonces es agradable. El desayuno estuvo bien. El cableado de la iluminacion estaba raro en mi habitacion, tenias que apagar varios interruptores. Un punto en contra es que el ruido se traspasa a otras habitaciones.

Staff were very friendly and helpful.

Friendly staff. Room was clean. Shower leaked. Lights in kitchen/dining went out. AC appeared to work but did not decrease room temperature - temp actually went up.

They've updated a number of rooms and are still working on some but overall it was very good.

las habitaciones estaban limpias y amplias. el baño tenía suficiente champú acondicionador jabón y otros accesorios. la alberca está climatizada y cuenta con chapoteadero.

Muy comodo y amplio

Personal amable y las instalaciones muy bien…

Lo recomiendo ampliamente

La habitación estaba super bien, muy limpia y comoda, el personal en todo momento muy amable, en general todo estuvo muy bien, lo recomiendo ampliamente!!

Clean room

Bien

todo excelente, me quedaré ahí nuevamente

Always lovely and clean. Restaurant is delicious, private, safe parking and one of free nice places that allows per dosas to stay. The only place we stay when we’re in Saltillo!

Muy amable la atención recibida.

We always stay here when driving back and forth from Texas to Guadalajara. The staff is excellent!! The hotel is being renovated and results are very nice. Indoor pool, workout facilities and breakfast are all excellent.

Great place, especially if traveling with a pet!

The staff is always so friendly and helpful.

Si