고급스러운 호텔입니다.

내부 시설이 고급스럽고 청결한 호텔입니다

새벽 2시경 늦은 체크인이였지만 팔마에 대해 친절히 설명해주셨어요. 짐을 두고 왔지만, 잘 찾아주시고 보관해주셨어요.

A really lovely hotel. Well maintained with amazing décor

Gute Lage und freundliches Personal

Rigtig fint værelse.

Comfortable room good breakfast

Everything about this property was excellent, except the wifi which was practcally úseles.

Lovely hotel, comfy bed and pillow too. Friendly staff

Airconditioning is centrally controlled. Breakfast is a great mix between continental and "english".

Siempre que viajo por trabajo a Mallorca me alojo en este hotel, y no puedo estar más satisfecha. La ubicación es perfecta, muy práctica para moverme y optimizar el tiempo. Las habitaciones son cómodas y siempre están impecables, lo que se agradece muchísimo después de un día de trabajo. El personal marca la diferencia: atentos, cercanos y siempre dispuestos a ayudar en todo lo necesario. El trato que recibo en cada estancia es excepcional y constante, lo que hace que repetir sea una decisión muy fácil. Sin duda, es mi opción de confianza en la isla y lo recomiendo totalmente tanto para viajes de trabajo como de descanso. Judut

Excellent hotel

Camera pulita e posizione centralissima dell'hotel. Uno stile molto classico, che io personalmente non amo, ma sicuramente di livello alto. Buona la colazione e personale molto gentile

Hela hotellet var rent och snyggt. Mycket vänlig och tillmötesgående personal.

Prior to our arrival, we inquired about the check-in time and the readiness of our room, eager to settle in. Unfortunately, we were met with an unfriendly response from the receptionist, who instructed us to sit and wait, stating that there were two guests ahead of us. Feeling unwelcome, we left and returned at 2 PM, the designated check-in time. When we checked in, I had previously requested firm mattresses for our special occasion—our 20th anniversary. However, the receptionist seemed unprepared and attempted to assign us a room for guests with disabilities, which had a very soft mattress. He did not acknowledge our anniversary at all, which was disappointing. After expressing our concerns, he suggested we check the mattress in the assigned room. Unfortunately, it was too soft for our comfort. When we returned to the front desk, we were informed that all the mattresses in the hotel were the same, and nothing could be done to accommodate us. After waiting at the reception for about 15 minutes, he finally offered to show us another room, which was significantly better and had firmer mattresses. We ended up in a slightly more expensive room at the same rate we originally booked, which was a positive resolution but should have been handled more smoothly. Additionally, we were surprised to learn that a reservation and cash deposit were required to use the spa. Most guests prefer to pay by card

The staff were very friendly, and our room was ready before the guaranteed check-in time. The room itself was clean and spacious. While some of the furniture showed minor chipping, it had no impact on our stay since we were only there to sleep for two nights. One amusing detail was the TV placement: it was mounted on the left side of the bed, squeezed between the bed and the desk, so you couldn’t actually watch it from the bed. The only way to watch comfortably was to move a chair and sit directly in front of it, which we found quite funny rather than frustrating. The hotel is conveniently located, about a 10-minute walk from the city center and close to everything. We also appreciated the ability to store our luggage on the day of departure, which was especially convenient as we had an evening flight.

Great all-round stay. The hotel is centrally located, making it easy to get around, with plenty of food options just steps away. The rooms are spacious, clean, and comfortable, which made the stay very pleasant. Would happily stay here again.

I can not comment on Breakfast as we did not have it. The location of hotel was amazing, The staff were so friendly and helpful, nothing was too much they helped straight away with every question/request. The hotel and rooms were immaculate i would definitely stay again

Excellent location and superb service

Staff are excellent: very friendly and very helpful.