Breakfast horrible and reception staff terrible just plain rude - will not come again

Quick check-in. Staff at reception could be friendlier. A very clean room, kept clean most days, with towels replaced. Nice pool area, enough sun loungers. Good bar for drinks and a nice outdoor seating area. Enjoyed the food from the Corner Bar near the pool.

staff were exceptional from the front desk to cleaners and waiting staff but the rooms are in need of a total refurbishment but the bed was very comfortable.

The staff at reception lovely and the cleaners every where i always said hello and pool bar man friendly life gaurd nice to cant fault it lovely stay 😊

Pool easy to have a clear swim when I used it

Clean apartments

Séjour court, très bien pour ce format, literie au top ! Il manque la Clim pour les accro, mais ventilateur au plafond salon et chambre. Propre et accueil top! Nous sommes venu en rentrant de la palmas ( proche du port ( 20 min à pied ) et 5 min de l arrêt pour prendre un bus pour l’aéroport. Ultra pratique !

Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!

Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.

Great location, lovely and clean apartments cleaned every day.

Eccezionale

var helt topp alt sammen rolig og greit for alle aldre

Hotellet begynner å bli litt nedslitt og trenger renovering. Bad/toalett var trangt. Badekar med fast dusjhode høyt oppe på veggen. Fint bassengområde. Hyggelig betjening.

Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.

Excellent place to stay

Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance

hyggelig hotell, trivelig leilighet og bra beliggenhet

Mukava rauhallinen ympäristö, ja hotellin palvelut hyvät.

Nice hotel.staff very efficient and friendly. Rooms comfortable could do with a bit of updating. Pool area great. Stayed in nov so had no problem getting a sunbed. Good location with lots of bars and restaurants nearby. 15 min walk to beach.

Het complex is gunstig gelegen. Appartementen zijn wat gedateerd, maar zeer functioneel. Het zwembad is top!