The hotel is a bit dated and tired, which is reflected in the condition of curtains, etc. in the bedrooms. However, staff attitudes were most disappointing; when issues were raised there was a feeling that there was no real desire to deal will them or solve any problem.

The staff were absolutely fantastic. Very helpful and courteous. The location is great - overlooking the harbour and sea. Strongly recommend getting one of these rooms. Easy walking distance to the beach and into St Helier.

Excellent location with amazing views over the harbour. Very convenient for walking into the town. Supermarket near by too.

This is not 4 star. Paid extra premium room but was anything but premium! Very tired and in need of upgrade. No coffee machine or mini bar. Housekeeping poor no replacement teabags and left wet towels on floor. Great location and lovely bar area to enjoy the sun.

Our second stay at this wonderful hotel. Amazing views and friendly staff. Our one gripe is that the hotel room had a fridge but this didn’t work.

Staff very courteous and helpful and rooms with sea view excellent.

Breakfast was great. Evening menu limited but lots of great restaurants nearby. Very comfortable and spacious rooms. Pool is tiny. Location was fantastic for the beach and locality to town centre. Lovely break. Recommend.

On the waterfront good views clean all round the hotel great stuff

Nice clean hotel.

Didn’t like the overpriced food and drinks

Great family room with a beautiful sea view, location was great, parking easy and staff really friendly

Overall our stay was ok, but given that the prices are not cheap, having to pay extra for wi-fi that had no signal most of the time left a sour taste.

Interesting

Fantastic place. Loved every moment of being at the waterfront. Perfect for families

Very dated hotel with very few amenities in the room, given the room was £280 for the night we stayed.

Great hotel & staff

Es war ein gutes Hotel mit zentraler Lage und sehr gutem Frühstück.

Great hotel

Booked an accessible room. The shower was over the bath and my elderly mum couldn’t get into it.

Sehr gute Basis wegen der Lage zur Stadt und dem zentralen Busbahnhof. Gerade die Suiten bieten ein sehr gutes Preis-Leistungsverhältnis! Gigantischer Ausblick!