기본 물 제공이 없음. 직원중 몇몇이 불친절함.

체크인때 안내의 불친절한 모습에 다소 실망했다. 하지만 호텔의 상태는 좋았다. 재방문 의사 있다.

냉장고 있습니다

방도 넓고 층고도 높아 좋다. 근처에 대형 쇼핑몰이랑 중앙역이 있어 위치적으로도 매우 이점이 많은 호텔. 리셉션도 24시간 운영해서 편하고 조식이 맛있고 종류가 많다

Nice

Everything is clean and good esp. the front desk is very kind.

깨끗. 청결, 도심지와 거리는 약간 있음

정말 깨끗하고 친절했습니다! 다음 여행에서도 또 묵고 싶어요.

조금 춥기는 했지만 좋았습니다

Arcotel Camino was fully supportive for my requests and it was very much pleasant experience. I highly recommend this hotel regarding the professional and cooperative customer support.

역이랑 가까웠고 주변이 주택가라서 조용했어요. 객실은 깔끔했고 직원들도 친절했어요.

The staff were very helpful!

Wir haben ein Standard Doppelzimmer gebucht. Es war sehr geräumig. Die Sonderwünsche "King Size bed" und "ruhiges Zimmer" wurden leider nicht erfüllt. Die Tiefgaragenplätze waren großteils wegen Renovierungsarbeiten blockiert. An der Rezeption wusste man nichts darüber.

Basics of working in service is to say hello to guests entering the reception srea. That does not always happen at Arcotel. So simple but still very important. If you would have been occupied with a customer so off course no worries. But that was not the case. It was like I did not even exist...Not so professional. A simple hello or st least look up so I can say hello myself.

Zimmer war sauber und ruhig. Sehr angenehme Klimaanlage. Duschkopf/Brause musste man selbst festhalten, da Halterung defekt. Saunabereich okay (1 Sauna defekt, 1 Dusche defekt). Personal war sehr freundlich. Alles in allem, gerne wieder.

Lovely hotel but we felt their focus is more on eco issues than trying to encourage guests to book. I’m not sure I liked the red light identifying our room as occupied. There were only 2 rooms occupied on our floor. Like previous reviews we saw no cleaning staff the whole time we were there! We could have booked cleaning but decided not to bother. The location was more important to us as it was just up the road from the station. The bar is lovely, quiet and the staff were friendly.

Staff was extremely friendly and helpful. Room was very spacious and air conditioning worked very well as it was hot outside during my stay! Hotel is very conveniently located near Hbf so very easy to get around city.

Clean, lovely, modern, air conditioned, close to the train, very reasonably priced. Exactly what I needed.

👍👍👍👍👍👍👍👍👍👍👍👍👍

比較的綺麗で快適なステイでした。冷蔵庫やハンガーもあり助かりました。受付の説明も十分で良かったです。