While the hotel itself was outstanding and the grounds were stunning, there were some disappointments during our stay. Despite requesting twin beds at the time of booking, my 90-year-old mother and aunt, along with my brother, were given a double bed. It took nearly an hour for us to be moved to the correct room.
The food was also subpar, as we paid £25 for a handburger and chips that were overcooked and dry. At breakfast, we had to ask for toast multiple times and still did not receive it. When we finally got the toast the following day, it was only toasted on one side.