Check in and front desk was nice and to the point no complaints on them at all. So when I check in the room they gave me Room 112 queen suite. There was no mirror on the ceiling, like literally it look like they took the mirror away, the shower wasn’t working, and the lights around the bed were dim looking like it could be brighter. The only reason I didn’t necessarily complain because I checked in after like 8pm and I kept reading the fine print on the website and it gave the vibes that you get what you get with no refund. Yeah it’s a “romantic room”, but lacking the basics amenities like a shower is crazy. I really feel like they shouldn't have that room open for sale until everything is fixed because it took away from the experience. If I’m playing $200+ (room price plus 100$ security deposit) I’d expect all my amenities to be there. I’m glad the jacuzzi and fireplace worked, everything was clean, and at least my partner still enjoyed. But I do feel like you shouldn’t keep selling a room where not everything is working or if you trying to make certain rooms not have amenities then get work done to take it out so expectations won’t be so high.