All of the staff were helpful and welcoming. The cleaning staff on the 4th was very as efficient and kept the room tidy. The wait staff in the restaurant were helpful and even ensured that my order was cooked with no spices due to digestive problems. The hotel was in a safe location and the river view from my room was excellent. Now for the cons: the pool was inviting and I know it was windy which is why there were leaves and other debris floating in the water, the hotel could use some updating and sprucing up, and the casino forced us to play the tables before you could play the slots which was really weird. I handed my chips to my husband and walked out- we had heard of none of the tables in the casino; therefore didn’t know how to play which meant it was a waste of my time and money; the only table we had heard of was Black Jack and it was full.

Nice

Room spotless We stay here whenever in Goa Breakfast perfect Comfortable Service amazing

Excellent staff as always. Wd have been here 3 timrs deforestation. Rooms ard spotless and spacious

Staff were very accommodating

Staff was wonderful. Cockroaches in bathroom were a pain . Location was great. I would stay there again. Breakfast was wonderful. Best of my trip. Evening restaurant I would skip eating here. So many better places in Panjim.

Excellent stay We stay one night at The Crown. Everything was so fine The Room was very nice and clean You felt welcome from the first minute. The receptionstaff was friendly and very helpful Near city enter

Centrally located hotel, walking distance to restaurants, shops, etc., in Panjim, with a old Goa charm.

Overall experience: 10/10. The food was great, and the staff was very friendly and cooperative. Check-in and check-out were smooth and efficient. A couple of constructive suggestions: • The room should have a second key for the second guest staying in the same room. • The elevator has an unpleasant odor that needs attention. Overall, a wonderful stay — highly recommended!

It is very close to many attractions in Panjim, walkable distance to Fontainhas. Room was clean and decent. But i have to say food quality was not great, for the price of stay, kinda disappointed in that. But overall staff was friendly and pretty quiet area.

Great place to stay. I stayed with my family. Baby food is provided on request. Great hospitality

Have to PAY IN CASH! Was not told this in advance, even via Expedia.

I could not praise the staff I met highly enough. They succeeded in solving every problem with a smile. But did there really need to be so many problems? The fridge that didn’t work likewise tv box (both swapped out) Wfi issues, key card failures. The strip light over the tv that could not be switched off and had to be disconnected. They were able to change our room when our drunken neighbours kept us awake for two nights. The rooms had interconnecting doors which made them noisy. This is a Casino Hotel, not something mentioned on Hotels.com (I would not have booked if they had) and therefore prone to groups of noisy men. To be positive breakfasts were good and the rooms cleaned thoroughly and of a good size. Don’t bother paying for a river view, the noise from the many riverside casinos is awful. Good central location nice pool.

Excellent place and service 😊

I’m quite sure this is the nicest hotel in central Panaji. You never really know until you are actually there. But I find it hard to imagine that anybody would be unsatisfied with a stay at the Crown Goa. The location is perfect, everything is close enough to walk. It sits like a crown, perched a top a hill, overlooking the Mandovi River An easy elevator ride gets you up to the hotel terrace. A river view room is well worth the extra money. I had a spectacular view out over the bougainvillea lined terrace to the river below. Each night, lit up party boats would run up and down the river. All of the staff were exceedingly polite and friendly. You will be greeted at least five or six times as you enter or leave the hotel, by wait staff, security, and maintenance crews. The hotel is beautiful in form and impeccably clean. There is an outstanding restaurant that offers a huge breakfast spread with many Indian hot dishes and breakfast items. The dinner menu is so varied, the food so good, and the poolside terrace such a beautiful place to dine, that I chose to eat there all three nights in Goa, despite the large number of restaurants nearby. I can scarcely believe I chose such a phenomenal hotel without having actually seen it. It is the only place I will stay when visiting Panaji.

Excellent 4 days vacation experience in Panaji at the Crown Hotel. Maintenance and service was excellent. All staff members were always helpful and friendly. The location of the hotel was also excellent. Surprisingly, Goa (Panaji at least) was unseasonably hot (it was 35 degrees in the middle of January) this year, even though other cities in India we visited during the same trip were a lot cooler and comfortable. But that made returning to the hotel even more of a sanctuary.

Perfectly located within walking distance from restaurants and shopping. Room service staff were very helpful. Our check-in could have been better handled. We arrived at 1.45 and had to wait as rooms were not ready. Reception staff were flustered and not helpful. It took us almost an hour after we arrived to get our rooms. Except for reception staff at the time everything about this hotel is excellent.

It was clean. Staff was friendly.

We had booked Superior room with river views but we were initially given a room with substandard bathroom. I had to complain and request for another room. Anil the housekeeping person was kind and moved us to another room with spacious clean bathroom. Breakfast was incredible. Sandeep at the restaurant fulfilled our request for freshly made ginger tea everyday.

Paint in my room chipped, bathroom furniture flaked paint (was rectified), tiny ant invasion in bathroom. Table stained and worn, paint extremely worn. Floors look stained but are chipped. Staircases lots of steps chipped. Cleaning mediocre, nothing cleaned behind doors. Room is quite noisy as door has several gaps around. And the acoustics in the central hall leaves a lot to be desired. Noting, except the price, indicated a 5 star hotel.