Check in was great and staff member cheerful and helpful. Room was lovely and accomadated our requests. Had evening meal which took over 40mins to arrive and the homemade pizza was raw around crust. Used pool which was lovely and can see the gym etc used by others. Suggest costume dryer in changing rooms.
Breakfast was lovely, plenty of variation, although did have to ask for a couple of things to be replenished.
We did have issue with the room, which to be fair has been addressed by Eastwood after an email complaint.
In the evening ,we were unable to get the shower working correctly and could barely get any hot water. The toilet would also not flush. We spoke to reception first thing(8am) on our way for a swim, expecting that by the time we had finished/ had breakfast, the matter would be resolved. We were told maintance started at 8 am and would be informed.However it wasnt. Leaving us having to walk down to reception area to use the toilets.
We have stayed here previously and always had lovely meals and helpful staff in a nice environment, so we were a little disappointed on this occasion. We will return and are hoping that this was a one off. We would recommend this hotel as you feel "away from it all" but have access to Nottingham etc and makes a good base.