친절한 직원, 느린 와이파이

직원분들이 친절해요 근데 와이파이는 느려요

처음 간 도시에서 처음 지냈던 호텔. 복잡하고 지저분한 거리에 있어서 좀 당황스러웠으나, 호텔 내부는 그런대로 깔끔하고 조용합니다. 오래 된 호텔이라 그런지 모든 시설이 좀 노후화 되어 있습니다.아침식사는 그런대로 먹을만 합니다.

Good budget hotels, the neighborhood is not as bright. The staffs and service is five stars for sure.

공항과 가까워서 늦은 비행기로 가기는 편하나, 우기라 그런지 청결도는 그리좋지 않네요.

Good

호텔 직원들 매우 친절하고 좋았습니다. 다만, 호텔이 다소 오래된 거 같고 고유의 냄새가 좀 있어서.. 청결도는 좀 아쉬웠고요.

전반적으로는 그다지 높은 점수를 주기어렵다는게 개인적의견입니다. 이유는. 럭셔리 디럭스룸을 예약했는데 그냥 디럭스룸이 배정되었던점. 4일간의 숙박기간동안 차액의 환불을 요청했으나 안된다하여 결국 서비스(맥주4캔)를 주겠다하여...와인으로 받았으나 질이 매우 낮았음. 두번째로는 공항에서는 가까워서 좋았으나 반면에 시내에서는 먼곳에 위치하고있어 업무에 불편하였슴. 시설은 so so 이 금액으로는 시내에위치한 상위호텔을 예약하는 편이 좋았을 걸...하는 생각이 듬. 풀장이 없어서 시각적으로 삭막했음.

​I am extremely frustrated with my recent stay at Dhaka Regency Hotel & Resort. Despite paying for my entire stay in full well in advance I was still forced to provide a cash deposit upon arrival. The front desk staff explicitly assured me that this deposit would be refunded immediately during my checkout process. ​However when I went to check out the story completely changed. They failed to return my money as promised and offered nothing but excuses. It has been incredibly difficult to get a straight answer from management and I am still waiting for the funds that are rightfully mine. ​It is unacceptable for a hotel of this supposed caliber to hold onto a guests money after a verbal and written agreement to return it. This lack of integrity and poor financial transparency has completely ruined my perception of the establishment. I would strongly advise future travelers to be wary of their deposit policies and look for a hotel that actually honors its commitments to its guests.

Very courteous and polite and hasse

The rooms were really clean and I really enjoyed it! Its was excellent! And the owner was awesome!

Smelly and noisy room!

Staff was extremely customer service oriented. Everyone made it easy for we mono-lingual Americans in that they all spoke good English. Close to airport. Room clean and nice fruit basket provided. We asked for an early boxed breakfast and as we had early morning flight and it was delicious. Only down side was a rip-off airport shuttle service that was 10 times what it cost on the street

The staff were rude

good

Not the room i was expecting for the price.

Staff are lovely but first two night could sleep because of noise and poor mattress But when I give my feedback they change my room And mattress Average hotel not really great Will not recommended Disappointed with quality of condition of hotel

Had a wonderful stay. Everything was excellent, but the highlight was definitely the breakfast and dinner buffet layout with a fantastic spread. The staff were extremely professional and courteous, especially Mr. Amin and Mr. Waleed, who truly know how to treat guests. The cleanliness throughout the hotel was commendable and every staff member was always happy and eager to assist. Highly recommended!

The thing is they took 5000 taka for security purposes, nothing was damage and they didn’t say anything when I check out regarding to my security money, i just check with my bank statement shows 5000 withdrawn but hasn’t been credited back

Check out issues regarding visa