We had a wonderful stay. All the staff were excellent, professional, friendly and welcoming. Special mention for the team in Harry’s Bar and Restaurant. They were all excellent and the food was delicious!! We took our Jack Russell puppy with us and were a bit concerned after reading some of the reviews but from our experience this is a great hotel to take dogs. They’re welcome everywhere but the spa and all the staff made a fuss of him.

Great stay

The spa facilities were empty and clean, the staff and other spa users we're friendly.

We had a lovely night stay at Horwood House. Room was great, the food and drinks at Harry’s Bar within the hotel was fantastic! The staff were also so friendly and couldn’t do enough to help! Would definitely recommend to anybody thinking of staying here.

Staff was extremely courteous. Food was amazing. The location is excellent. I am disappointed with the rooms though as the deluxe room did not have enough space and the toiletries weren’t good quality as well.

It was very clean! Staff were all lovely and couldn’t do enough for us. We also got upgraded which was an amazing surprise!

Everything was very clean and comfortable. The syaff were friendly and helpful.

Spa is too small and too busy to actually relax and the room was quite small and basic too. It was a pleasant stay for one night but the spa did not give what I wanted

We didn’t check in until 10:30pm. Went to bed appx 12:30pm. The maids were loudly cleaning a room next door to us at 7:30am. Vacuuming clanking glasses etc slamming doors in the hall outside our room. We didn’t sleep at all from noise above us and outside or next to us Room 172. Thin walls. Also the blinds didn’t keep the room dark so there was light pollution which woke us up. There is no individual room temperature control like an ac fan or anything to prevent noise pollution from neighbors upstairs. It felt like we were in a giant bathtub with people clanking around us. We also paid for a garden view room but were not facing any garden. Towels were scratchy.

Bed

Check in was quick, staff who checked on in was friendly and happy . Room was spacious and spotless. Overlooking the entrance as requested . Thank you

Not a couples country house hotel. Perfect for corporate conferences but soulless.

Clean room, nice staff. But no jacuzzi, small pool , changing rooms and shower quite inexistent

The room was clean, no problem with that. The cleaning staff was lovely. Iasked for more water and refills tea, w

An enjoyable couple of nights. Great value for money. The room was spotless and had all we needed. The pool and spa an extra bonus. Breakfast was varied and plentiful. Staff friendly and helpful.

We had a fabulous time except the last day at the Harry's , dinner was good but the service was not up to the high standards. I have to go to the bar for my drinks and no one paid any attention I felt very offended. Spoiled my evening with my wife a bit . One of the lady mid 40s who served us for very friendly you need more staff like her

Don’t be fooled by the sight of the beautiful manor house and the sweeping drive. Its little more than a very ordinary hotel.

Great room, lovely staff, loads of great facilities l, overall lovely place to stay.

Room very nice with lovely views.

A warm welcome, excellent staff and great food