전체 평가 및 리뷰 Sheraton Carlsbad Resort & Spa

호텔스닷컴 통해 룸변경을 요청하고 확정되었다는 답을 받았는데 막상 가보니 룸 변경이 안되어 있더군요. 호텔에서 트래디셔널 룸에서 디럭스 룸으로 업글해주었고 올라가보니 방 2개짜리였고 부모님과 함께하는 여행으로 딱 좋은 컨디션이었어요. 전자레인지는 유료 $10에 추가했고 전체적으로 깨끗하고 리조트 특유의 여유로운 느낌이 참 좋은 호텔이었는데 외출했다 돌아와보니 방에 들어와서 전자레인지 위치를 바꾸는 등 미리 얘기없이 들어온게 기분이 상하더군요. 쉐라톤 및 웨스턴, 마브리사와 함께 셔틀을 운영해서 레고랜드 왔다갔다 하는데 좋았어요 셔틀 안타도 걸어서 10분 정도라 걷기 충분했구요. 다음에 레고랜드 또 간다면 다시 묵을 것 같습니다.

훌륭한 시설과 쾌적하고 안전한 편의시설을 갖추고 있음 호텔내 레스토랑도 만족스럽고 직원들도 친절함 그동안 다녔던 호텔 중 가장 마음에 드는 호텔임

주차비가 별도인 것만 제외한다면 아주 훌륭함

정말 깨끗하고 레고랜드에서 가까우며 24시간 수영장 이용이 가능합니다 직원들도 친절합니다 아침 조식도 괜찮은 편임

We picked this hotel since it was the closest to the address we had to do business with in CA.Very dirty rooms. They also had construction which was annoying. There was 2 glasses behind my door for 3 days and no body even cared to clean it up. Smell of weed and people talking load in middle of the night. No supervision at all. Not a good place for families.

Checking in was a nightmare. Our room keys didn’t work twice and we had to be moved to a different room. I did pre-check in at 11 but at 4 our room still wasn’t ready. Very poor customer service offering no one to help us and instead requiring me to lug all my luggage back to the front desk TWICE until they found us a new room with working door. Our room was clean which is a plus. The restaurant and poolside service was incredibly slow (waited close to an hour for our food and we dined 3 separate times). Staff was kind but service is definitely lacking. For the price I would stay elsewhere in the future.

Hotel location was convenient and provided what we needed for our stay and visit to Legoland. Property is a bit dated, but decent overall.

The proximity to many attractions.

Close to legoland

Made our trip comfy and enjoyable

Is walkable to Legoland but hotel was a bit loud and rooms were fine.

The hotel was beautiful, and everyone we spoke with on staff was helpful and nice. Our experience was with housekeeping and the front desk. The property was quiet, yet conveniently located with a lovely view. Having a private entrance to Legoland was a neat plus. The fitness facility was adequate. They had a large fire pit that was pleasant in the evening and created spontaneous opportunity to interact with other guests. Everything was well-lit. The pool was large and pretty, although I’m not convinced it’s really heated to 82. The jacuzzi was very pleasant and large enough for several people. They had many lounge chairs and towels. The areas that could be improved are: 1) We didn’t have any issues with the elevator, but it sounds like it’s about to break. 2) The layout is confusing at first. When you get off the elevator at level 4, 4000s are to your right and 2000s are to your left. When you go inside toward the 2000s, you see another elevator that’s labeled as being level 3. 3) It appears that water was not taken into consideration when planning the hotel. It rained the day we arrived, but water was still pooled on our balcony days later. The faucet in the bathroom is so close to the basin that we regularly had to wipe water off the counter. The beautiful fountain in the courtyard isn’t big enough to account for splashing, so it’s wet all around it and has a caution sign next to it.

The way the hotel is displayed on yelp is far different than what it truly is. This is more of a family destination for Lego land. Was disappointed from how they sell you on the location when it’s far from the beach.

Great hotel! Very nice, clean and quiet

We had 2 nights at Sheratons hotel in Carlsbad then moved to Westin hotel next to Sheraton for 3 nights. Both hotels are nice and clean. Friendly employees.

Amazing.!! Nice resort nice staff

👍

We were there for soccer tournament but the water slide was off. We had rips on our blankets and an old ripped up chair as well. No tissues in the bathroom it was empty. For the price it wasn’t worth it.

Everything is great here, second time coming here and won’t be the last

Nice and quiet hotel. Rooms are still in good condition. (Showers could use an upgrade though) staff was super friendly and the manager was super helpful! Restaurant was had good options.