Friendly staffs, sizable room, very comfortable bed with soft towels. Bar Mason downstairs offers great food and drinks. Location is convenient to shopping.

Hotel is dated , also not much to do , doesn’t have many areas to relax that are welcoming , especially with a group for sports . We had to have our drinks in the front lobby with the parents of our sports team , smelling smoke from outside and feeling cold . It was not ideal. I was also disappointed free breakfast isn’t included , and no pool or hot tub. Not much for kids to do at all . Was also disappointed to have pay $15 daily for parking in a parking lot with lots of spaces , they are not limited for parking, so not sure why we had to pay extra for it . It would be nice if the hotel had an outside bbq area or gas fire pit to enjoy while staying there . The hotel is lacking in that department big time .

Unfortunately nobody responded to the messages we left through the app, but otherwise all was good

The room was clean and bright, staff friendly and helpful! Close to university and shopping. Great location. I wish the gym had more to offer, and a pool would have been nice, but not necessary.

No taken

Quiet, clean, convenient location.

Always enjoy my stay

I was surprised that I had to pay for parking. In the hotel description this wasn’t mentioned. It stated that parking was available and it was a large parking area that had many parking spaces that were empty. In the hotel description they should either mention that there is a charge for parking or they should build it into the room fee. I don’t like add on fees that are not mentioned online. The hotel should also install a safety bar/ handgrip in the shower. My wife slipped in the bath tub and almost fell when getting out of the shower.

This location is rather nice. Clean, quiet, comfortable with luxurious details such as high cealings and spacious rooms. Well maintained with little to fault. Room HVAC works well with full control over climate settings. Windows can be opened for thoes who like fresh air. Real glasses provided. Bathroom has door located between a vanity sink area with large mirrors and shower and toilet in a sperate room. Nice feature for couples. There is no continental breakfast offered but the onsite restaurant offers a lovely full breakfast menu and has fine dinning options for lunch and dinner. Starbucks located in the lobby. Close to shopping, dinning and entertainment options. There are a few things one could nicpic over, such as the scent used in the lobby was a little too strong. Some of the LED bulbs in the room were not desinged for the dimmable lamps they were used in, Curtains would blow open while the AC is on, had to hold them down with a towel. Some of the lamps used thoes super blue/white bulbs which is fine for the garage but not in the bed room. All in all I would say this is a fine location that offers stylish comfort with good amenities.

My sister and I had a great few days' stay here - we were greeted warmly by the front desk staff and our room was ready a bit before standard check-in time, which was a nice surprise. The room was nice and decently appointed. We weren't spending much time in the room so it wasn't too important to us. Bar Mason was convenient - and the food was tasty too! Service at the bar was friendly and efficient. Definitely recommend staying here if you're in Guelph.

Clean room; good staff

Nice staff

Clean room and Hotel. Restaurant was excellent for included breakfast . Staff excellent.

Clean facilities. Only complaint is parking which you had to pay for

All good!!

Spacious room and balcony

Staff were excellent, bar service and menu was good. no issues

Chex in was quick, rooms were clean and location was excellent

Friendly staff, clean, modern room, lots of parking(paid), close to amenities, walking distance to University

Food was great