8.4
매우 좋음
리뷰 325개
청결

8.6

편안함

8.4

위치

8.4

서비스

8.8

실제 이용 고객 리뷰 Brook Hall Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Tony
icon-출장
출장
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Everything is to great standard, accessible and very and helpful friendly staff. Very well priced too.
Emma
icon-아이와 함께
아이와 함께
4.0
/10
14주 전에 리뷰함

Expedia Group verified review

This should have been lovely, spa bath in room, bathrobes etc but unfortunately it was disappointing. Tied decor, no bathroom lock, the noisiest flush on a toilet I’ve ever heard, bath plug didn’t fit properly so water drained away, window handle broken so it couldn’t be opened (it was over 30degrees that day). The reception area smelled like a carvery which was off putting. My biggest issue was that we booked a room specifically for the 3 single beds but it was made up as a double and a single which was not what we wanted.
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Margaret
icon-친구와 함께
친구와 함께
8.0
/10
16주 전에 리뷰함

Expedia Group verified review

The room was spacious, comfortable beds . The staff were friendly and helpful . Large car park on site .
Erik
icon-출장
출장
4.0
/10
17주 전에 리뷰함

Expedia Group verified review

Breakfast was perfect, along with a happy cook! Reception was not friendly, seemed that we were not welcome ar all.
Clare Samantha
icon-
6.0
/10
18주 전에 리뷰함

Hotels.com verified review

Room was tired, duvet was below standard and lumpy, mattress should have been thrown on the tip 10 years ago. The bathroom was in need of a refit too. I tired the restaurant, ordered the prawn chilli linguine, looked forward to it but was very disappointed. Linguine was in a watery, flavourless soup, tinned tomatoes with a bit of black pepper and some prawns. I ate the prawns and left the dining room, £18 was also a bit steep!! Reception played music so loud I could hear it in my room, with the TV on and my door closed. The grounds were nice, although the "pond" at the end of the garden had rubbish in it and the water was not pleasant. Unfortunately I won't be going back, wasn't value for money, Premier Inn would have been better!!
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ian
icon-PET
PET
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Excellent staff. Very accommodating for my dog!
Peter
icon-파트너와 함께
파트너와 함께
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Great little spot. Friendly staff. Decent breakfast. They had a local jazz group playing on Friday night. Fun to listen to. Just 6 old timers singing. They had a large wedding on Saturday night and we were concerned we’d be disturbed by music and the guests enjoying themselves. We never heard a thing and slept peacefully on the very comfy king sized bed.
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Andrew
icon-파트너와 함께
파트너와 함께
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Nice hotel in a lovely location with an excellent restaurant
Katy
icon-파트너와 함께
파트너와 함께
8.0
/10
26주 전에 리뷰함

Expedia Group verified review

Room was tidy but a bit worn in places, shower wasn’t very warm, property itself was a bit run down, and there was a strong smell of cigarettes on entry and through out the hotel, room was fresh though But the staff were lovely, breakfast was brilliant, out the way off the main road and quiet at night bed was very comfy! Stayed for a wedding reception, the event room was really nicely decorated and spacious! Bar a bit pricey though £5 pint of coke!
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Cj
8.0
/10
28주 전에 리뷰함

Expedia Group verified review

We had a lovely stay. The staff were absolutely amazing, friendly, welcoming, and genuinely focused on giving us the best experience. The family room was spacious with beautiful décor, and the location was perfect for visiting Chester Zoo (less than a 15-minute drive). The kids loved the games room, and the food was impeccable. Breakfast the next morning was cooked fresh to order, and the chef personally greeted us. He was so lovely and nothing was too much trouble. The only downside was that the jets in the bathtub weren’t working, which was one of the reasons I booked. Because of that, I’m giving 4 stars instead of 5. We had a fantastic stay and would definitely return.
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William
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
39주 전에 리뷰함

Expedia Group verified review

Food was excellent staff helpfull especially gary
Donna
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
45주 전에 리뷰함

Hotels.com verified review

Everything, the staff are super lovely, comfortable beds, food looked amazing drinks at the bar or sit in the lounge. Baths to due for lovely deep and lashings of hot water. Breakfast was just amazing fresh fruit, coffees pasties cereals and a great option of cooked all lovely a secret little hidaway greart amikies girls trip or a romantuc get away secret little hideawat and only 10 minutes from shopping outlet
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Ian
icon-출장
출장
10.0
/10
47주 전에 리뷰함

Hotels.com verified review

Friendly attentive staff, good food options, comfortable rooms with good facilities. Plenty of parking and well situated to be convenient yet quiet.
Aaron
icon-출장
출장
10.0
/10
47주 전에 리뷰함

Hotels.com verified review

This place is just amazing.
Stephen
icon-파트너와 함께
파트너와 함께
10.0
/10
48주 전에 리뷰함

Hotels.com verified review

Found that garden was lovely well maintained lovely building was nice had some age period features had some lovely walked cos we had nice sunny weather very sattified lovely
Tim
icon-여가
여가
10.0
/10
48주 전에 리뷰함

Expedia Group verified review

Clean and comfortable hotel close to Liverpool. Restaurant was great. Would definitely stay here again.
John
icon-출장
출장
10.0
/10
51주 전에 리뷰함

Hotels.com verified review

Lovely hotel, so nice for a hotel to be different from the large chains who provide the same thing everytime. The staff were all very approachable and friendly, ghe food excellent and the room was spacious and clean. I will certainly return when im in the area.
Jason
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
53주 전에 리뷰함

Hotels.com verified review

Stayed here while racing at hooton park circuit. Great food at hotel. Friendly staff. Nice big rooms
William
icon-파트너와 함께
파트너와 함께
10.0
/10
53주 전에 리뷰함

Hotels.com verified review

Lovely stay, hotel in beautiful grounds and location
Verified traveler
icon-파트너와 함께
파트너와 함께
10.0
/10
55주 전에 리뷰함

Hotels.com verified review

Fabulous! Pure peace and relaxation (Sunday & Monday). Lots of good quality attention to detail to make it easy to relax and feel pampered -for example bath cushion and reading board plus candle, mini nail kit, and tooth cleaning set. Things to keep you busy - ie games sets and books. The furniture is good old style/ antique ie real wood and lots of paintings in gold frames ( so more National trust style rather than premier inn). Our bed had a good quality mattress and was comfortable. The staff were very friendly and nothing was too much trouble. Gary (carried my suitcase, gave us a demo of the room air con, made sure we could find different rooms ok, and that we were all set for breakfast and evening meal. The food & service was excellent (restaurant closed Sunday night/ open Monday). The gardens with meandering paths down to the little pool and bridge over the river lit up at night was so pretty. We were lucky to have sunny day and the gardens pretty much to ourselves to read in during the day. There is a lovely circular walk from the hotel down to Hooten alongside the railway.
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페이지당 리뷰 수
20
40

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