Room was clean and tidy, staff very helpful.

Excellent staff, especially the bar staff

We had a good stay at formby hall and spa, we stayed for 3 nights in the superior room which was lovey on the round floor which i asked for so that was great. We had to pay £150 up front for the billing at the end of the stay and Another £100 for the spa treatments, golf and evening meal which that wasn't explained at the time of booking. The room was lovey and clean,nice big bed comfortable enough, tea, coffee and milk , everything you need to have a comfortable stay, bathroom need some attention as in the grouting and the shelve needs repairing, nice fluffy towels . Breakfast was nice, good choice of fryup or continental breakfast plenty to choose from but a bit on the cool side need a microwave, breakfast staff was very nice and helpful nothing was to much trouble. Evening meal on our first dinner ordered a margarita pizza and got a pepperoni one and ordered a beef burger and got a cheese burger, asked for can of coke and got a glass of coke after i ask for a can then told they didn’t have any. Second night was a lot better i had steak it was delicious. There was no entertainment of a evening so it was very quiet and the surrounding area not a lot to do unless to have a drive out. Spa was great nice a clean and competitive pricing, staff was lovely very friendly. Over all had a lovely stay but wouldn't go back as it was too expensive and nothng to do at night.

Room & facilities perfect for us Staff all very friendly & helpful. All areas of hotel clean .

The room was spacious, light and spotlessly clean. The bathroom sparkled and the Dove toiletries lovely. There was a coffee maker, kettle and decent hairdryer. Staff were very helpful and friendly. Highly recommend

Staff and food great! But the room should be warm when you arrive and I've stayed twice (and will return) and each time the room has been Baltic, colder than the corridor, and given the lovely proportions of the rooms, it's a good 2-3 before they warm up. Like I said, I do really like the place and I will be back, just a couple of niggles preventing that 5* review - the other being that they are the only hotel in the world that doesn't accept Amex but that's only a minor inconvenience to me.

Very large and quiet room. Comfortable bed. Good gym. Swimming pool look good, but I didn't use it. Great breakfast buffet. Plenty of parking.

The hotel is clean comfortable and welcoming. The rooms re spotless and spacious. The staff are polite and professional.

The room was spotless and the staff were friendly, polite and helpful.

The Reception staff whilst cooperative were not exactly present, felt quite awkward upon arrival. Room was well maintained, but not spotless and the decor felt modern. We had a maid walk in on us but brushed that off as a they immediately apologised. The bathroom was very basic. The hotel restaurant was fantastic and the staff extremely pleasant and chatty. Breakfast was as good as you can get, the dinner food was pretty nice too. The Spa and Pool facilities looked a little tired and due an upgrade. I might sound picky here but I’m just being honest with what I saw and maybe I just expected a little more in terms of cleanliness and condition of the hotel, as it’s one of the better looking when advertised.

Great room loads of space, excellent facilities, nice breakfast, nice views and very friendly and helpful staff especially on reception

Good

Room was clean, hotel staff were very friendly.

Cold and lack of breakfast choice. After first coffee had to pay for second coffee. Service slow and priority given to clearing away. Five staff behind counter and long wait for coffee. Also table in bedroom should be in a skip.

Service at breakfast was poor, tables not cleared quickly, had to wait for juice and glasses, had to ask again for them to be brought out, by the time id waited at the juice area ny breakfast had gone cold Hiw many 4 star hotels do you go to and the bar closes at 9pm

Everything was great 👍 And when my car wouldn't start one morning, Dave - the maintenace man, got it going for me, and checked the next morning that it was starting ok That's service. Thank you 😍

4 or 5th time staying there as my family live nearby it’s a faultless place so nice

Good was ok Staff was lovely Didn’t eat here

Breakfast delicious room excellent Staff were great

Rooms are lovely and although I wanted to use the leisure facilities I just felt too tired from my travels but they are great too. Meals and breakfast are very nice. Receptionist on check in was great but service can be slow and I had to chase people to get things done. Sort the service out and this would be excellent.