Nice Hotel !!! Most of staffs were kind and offered good services. Specially the staffs of buffet breakfast offered very good services, I appreciate of their effort.
BEYNGYANG
출장
10.0
/10
144주 전에 리뷰함
Expedia Group verified review
good
Jae sung
10.0
/10
348주 전에 리뷰함
Hotels.com verified review
Clean and comfortable
JOOHYUN
10.0
/10
348주 전에 리뷰함
Hotels.com verified review
숙박이 편하고 쾌적하였습니다.
서비스는 보통이였고 관리는 잘 되었습니다.
다음에 가서도 다시 묵을 계획입니다.
Verified traveler
가족 휴가
4.0
/10
438주 전에 리뷰함
Hotels.com verified review
가격이 조금 저렴한 대신 기존 5성급을 기대하시면 안됩니다. 전체적으로 시설로 좀 낡고, 특히 음식(조식)이 별로입니다. 샐러드바에 야채가 아주 말라비틀어져 있고요, 물에서도 소독약 냄새가 많이 나서 마시지도 못하고,,,,그런물로 홍차를 타니 냄새가 아주 이상해서 다 남기고,,, 전체적인 총평은 4성급이라 생각하시고, 기대하지 않으면 그냥 그럭저럭 괜찮습니다.
Verified traveler
8.0
/10
493주 전에 리뷰함
Hotels.com verified review
it's located near some expressway, so it may be a bit noisy during the day but overall it was great experience in Crowne Plaza hotel. The staff were very helpful, always being friendly to guests and hotel had great swimming pool with sauna & jakuzi. Also it had good breakfast (although i wouldn't want to eat more than twice as the menu is singular). there were a few shoppingmalls nearby that only took less than 20 min by car.
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SANGHUN
8.0
/10
538주 전에 리뷰함
Hotels.com verified review
주변에 여러가지 나라의 식당이 모여있는 곳이 있어, 다양한 종류의 식사를 할 수 있었으며 호텔내에 있는 브라질 식당 및 조식의 퀄리티도 매우 좋았음.
무료 와이파이의 경우 속도 뿐만 아니라, 연결이 자주 끊어져 불편하였음.
SEUNG HYUN
10.0
/10
570주 전에 리뷰함
Hotels.com verified review
비지니스 출장을 갈때 구르가온에서 적절한 위치이며, 호텔의 서비스가 매우 우수함.
다시 숙박을 한다고 해도 선택할것 같음.
Yugandhar Pawan
여가 아이와 함께
2.0
/10
21주 전에 리뷰함
Expedia Group verified review
The overall service was sub-par, considering the fact that this hotel is part of IHG group.
As a loyal member of IHG for the past 14 years (been a gold member for very long), I have had amazing experiences at various other IHG hotels
At Crowne Plaza Gurgaon, one inquiry passes through at least 3 staff members and their responses dont alogn woth each other. I booked 4 rooms as our family (10 people) were meeting in Delhi (all travelling from different locations) and the intention was to find a common space to sit down and have a conversation.
The hotel staff couldnt accomodate this request
- i tried access to a lounge which as per the team only platinum members can access (not gold)
- at the common area the sofas couldnt be moved to make a larger sitting area nor could they add 3 chairs to a large table
- we were asked to sit at the restaurant area, provided we order something. INR 600 (AUD12) for a coffee is ridiculous when it is prepared out of a machine and not by a barista
- majority of the staff there needs training as no answer is available and everything needs to be checked
Overall my experience was Pathetic and I would noe reconsider my membership with IHG.
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Satinder
여가 파트너와 함께
10.0
/10
23주 전에 리뷰함
Expedia Group verified review
Very clean room, excellent staff great service, very good food.
Peggy
출장
10.0
/10
28주 전에 리뷰함
Expedia Group verified review
Staff, food, cleanliness were excellent
Nagesh
여가 가족 휴가
10.0
/10
30주 전에 리뷰함
Expedia Group verified review
Very convenient location relative to New Delhi airport and Cyber Hub
Harjinder
10.0
/10
30주 전에 리뷰함
Expedia Group verified review
Fantastic hotel
Gagan
친구 및 가족 친구와 함께
10.0
/10
30주 전에 리뷰함
Hotels.com verified review
Good option to stay near sector 29
Nagesh
여가 가족 휴가
10.0
/10
30주 전에 리뷰함
Expedia Group verified review
Excellent overall
Savinder
8.0
/10
31주 전에 리뷰함
Expedia Group verified review
Good
Nagesh
여가 가족 휴가
10.0
/10
31주 전에 리뷰함
Expedia Group verified review
Great property for short or long stays
Jonathan
여가
8.0
/10
32주 전에 리뷰함
Expedia Group verified review
Really nice hotel with some nice facilities. I thought the prices were too high though for food and drink. It was more disproportionate than usual. Also as an example if I wanted to get taxi to airport with hotel it cost 3500 rupees and an uber was 250 rupees. The strategy seemed to be to over charge which I found went to far versus many other comparable hotels I’ve stayed in India
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ted
친구 및 가족 가족 휴가
2.0
/10
33주 전에 리뷰함
Hotels.com verified review
They will charge extra on meal when you you compare to menu. They will also add extra drinks to you bill. There is multiply scams going on at this facility
teddy
친구 및 가족 가족 휴가
2.0
/10
33주 전에 리뷰함
Hotels.com verified review
Need to watch bill. You will get charged extra for thing you didn’t use like menus price are less than what’s on bill, extra drinks charged that you didn’t order. The hotel presents many scames