전체 평가 및 리뷰 Holiday Inn LONDON - BRENTFORD LOCK by IHG, an IHG Hotel

Overall, it was very good. The room was clean and the bedding was very soft and nice. The staff were kind, too. The breakfast was great, so the children were very satisfied.

깔끔하고 좋았어요 근처에 브랜포트 역도 있어서 교통도 편리합니다

객실이 넓고 깨끗했습니다. 공항까지는 가깝지만 런던 시내로부터는 버스로 50분 거리에 있습니다.

조식 부페 매니저 업무를 줄이거나 휴식을 보장하면 좋겠습니다. 일 주일 동안 보았는데 하루도 표정 밝은 날이 없이 힘들어 보였습니다. 고객에게 친절하기 어려워 보입니다. 레스토랑 저녁 매니저(남성)는 매우 친절하고 활기찹니다. 공항과 시내 중간 위치이며 로열 보타닉 가든, 리치몬드 파크 등 방문하기 좋았습니다. 버스가 자주 다니고 이용하기 편리합니다. 객실에 다리미가 있어 편리합니다. 단, 슬리퍼가 없으니 챙기면 좋습니다.

특히 호텔직원을의 호의적인 환대와 친절함에 매우 감동을 받음. 인근 상점 및 호텔과 인접한 canal, 인근 주택과의 조화로움이 보기 좋음.

soso, just normal hotel

c Ever!

Carpet was very dirty and stained, I booked a triple room, double bed for my mum, 2 singles for me and my 15yo daughter, on arrival was informed they don't do triple rooms so was given a room with 2 double beds, checked my booking and it had changed to 2 double beds, which made me look silly when I had, for certain booked 1 double bed and 2 single beds, i checked this numerous times before I arrived. Holiday Inn said it was an Hotel.com error not their error. Had no option but to stay but had I otherwise known 2 doubles were the only option, I wouldn't have paid over £300 for 2 nights for this room.

Très bien ! RAS

Comfortable and convenient for my trip’s purpose

Nice

Comfortable and clean, with parking, it’s the second time we’ve stayed here. Brentford train station connects to Waterloo in half an hour, so the hotel is a great option at a good price. Breakfast is good (usual hot and cold options), bath and a shower in the room, plus a decent sofa bed for the teenager.

Stayed for a weekend from Friday to Monday, and really had a fantastic time. The hotel is in a great location and it was really easy to access the tube at Northfields and the national rail at Brentford station. Bus stations are in very close proximity to the hotel as well as lime bikes which provide a lot of options for travel. The staff were all really friendly and helpful, and the hotel room (and hotel itself) were really clean and well kept. The breakfast was amazing, with lots of options and exceptional quality value. We thoroughly enjoyed our time there and if we stay in Brentford again this will definitely be where we come to. Can't recommend this hotel enough.

A very pleasant stay, spacious room, comfy bed. I would recommend this hotel.

Friendly staff and good breakfast

Quite and convenience

Excellent hotel,great value and exceptional customer service as always.

Everything was great except daily room service or lack of. One day no service at all, no refill of coffee, dirty coffee cups from day before.

Good hotel. Only stayed one night and I arrived late. No problems

Clóse of the train beautiful escapes of the city aside of Thames river