chambre propre, personnel gentil & courtois

Great hotel

Nice location and good costumer service

Courteous and helpful staff. Great location for Carnaval! Beautiful historic building.

Très propre et personnel très courtois, j’y retournerai assurément.

La propreté de la chambre etait impeccable. Le garçon à l'accueil lors de notre arrivée a été tres efficace. Appel a la reception,pour un probleme de câble télévision et il est arrivée 1 minute plus tard. Chambre avec un cachet historique fabuleuse.

Room was amazing. Hotel was clean, fresh and beautifully appointed. We shall return.

Beautiful room, awesome location and the staff was super friendly.

The room was very clean and the staff were very friendly.

We stayed here for 3 nights. We loved the front desk staff, the location, and the hotel in general. The only reason I’m not giving 5 stars is that we booked a room that was advertised as “a luxury studio with a king size bed and double sofa bed”, only to find out our bed was “double” (not king, not even queen). My husband is very tall and we didn’t sleep comfortably. The front desk staff told us it is advertised incorrectly and that they’re going to change it to reflect real size of their beds. This hotel doesn’t have a king size bed in any of their rooms. Even if they advertise it as king size bed, it is a double.

The staff was courteous and welcoming, and the room was clean and comfortable. The hotel is ideally located in the heart of Old Québec, which made it easy to explore the area. I especially enjoyed experiencing the city in winter, which added to the charm of my stay.

Very friendly and helpful staff. The room was large, the specialty coffee in the lobby was a perfect touch.

The room was clean, the staff very nice. Great location. It would have been nice if there had been a microwave in the room.

The room was clean and cute, the staff were friendly the espresso bar in the main lobby was a lovely feature!

La chambre était bien et l’emplacement tout près de tout!

The location was great. Our room was lovely (4th floor walkup) was not bad. Remey, at the front desk, helped with our bags and all other aspects of our trip. He was super nice! I did not like the smell of the toiletries they offered.

Chambre propre et confortable

Room was neat and spotless. Staff was always very kind and helpful. I am older and they asked if I would like a lower floor due to no elevator. I thought that was very caring. Was nice to have on-site parking behind the building, small lot but it did the job.

Charming place in the heart of old Quebec!

Lovely hotel!!! Clea, comfy and in an amazing location :)