Well, I wrote the resort prior to arrival about their misleading best price guarantee. No reply. Resorts usually have complimentary coffee in lobby and robes so guests can get and from the pool. Nothing. Casino no longer has card games. Just VLT's. Worst of all, toilet was installed far too close to wall. That was a surprise and uncomfortable challenge. Someone with larger dimensions would be forced to use the lobby washrooms.

The room was spacious and comfortable. Staff were so accommodating. The restaurant serves great food and some interesting cocktails.

Dont book in unless it is in person i was locked out of my room i booked on expedia my guest checked in and had both keys told them i was missing a guest they knew she had booked into my room and acted like they had no idea who i was sent me to cassino i played for 3 hrs then asked if my room was ready they again asked my name and said oh your already booked in ill just give you an extra key pure incompatence i went to my room where my guest was fast asleep in her bed after i had asked everyone at the property if they had seen her plus they said she had given her name was not me felt like i was held hostage outside my room so i would spend money at beakfast reastraunt and then 3 hours playing in the cassino while all the while they had checked my guest into my room and gave her both keys was not impressed at all other then that was nice place full of nice guests friendly guests nice wait staff i ended up leaving a day early didnt want to stay there more than 1 night i will not be back not my kind ofplace at all booked another room elsewhere in person for my last night in cranbrook i was there for medical appointment .

I like this hotel.

The staff was very friendly and courteous. Our room was sufficient and clean. I have no complaints overall. If I could say one thing, the coffee in the room left something ro be desired. The Kuerig was easy to use but the provided pods were either old and stale or just not good. When you start your day with a coffee, it really does need to be Great. However, over all our stay was great and we will come back the next time we head to Cranbrook.

Sweet resort with beautiful views but prepare to have to go into town / eat in your room and not eat at the hotel with your young children. I have a 2 year old and didn't realize there wasn't a kid friendly restaurant there.. one is in the casino and the lounge has entrees for $40 each and very limited options. Otherwise the room was nice and clean!

Breakfast menu was small and was a little pricey, but that’s to be expected at a resort. The jets in both hot tubs were not working very well, but at least the hot tub was hot unlike other places I’ve stayed and it was luke warm. The steam room was out of service. The heated pool was great.

We went there to celebrate our 50th Wedding Anniversary. Brenda and the other staff were exemplary in welcoming us and checking in. We had a great dining experience in the Numa restaurant. Room was perfect. If we hadn't lost $250 in the Casino it would have been better but I blame no one for that!!!

It's a unique place to stay with the benefits of dining and a Casino (and golf in-season if that matters). The gym could use some newer equipment, but there's quite a bit in there. The pool/hot tub is nice! The casino is on the smaller side, but has lots of variety as far as slots.

The Saturday evening dinner was the highlight. We dressed up and went up for dinner and I ordered the mushroom ravioli and it was to die for!. Parking is limited to the main hotel entrance but we didn’t mind the walk from the other farther parking lot, the weather and the scenery were perfect for taking it all in!. For some reason the spa was closed and filled with furniture wrapped in blue moving blankets and rows of moving blankets. I hope they have a full renovation happening.!! Be so nice to see this beautiful place updated and a fresh spa to visit!. All in all was a fabulous weekend away and as always the staff are what make the place; and this place has incredible staff! 💛❤️

We have stayed here a few times now and I’m only writing this review to help the hotel improve. The food and the staff were great, however, the rooms need some attention pretty badly. The bathroom vent was filthy, the toilet seat was melted and the handle was broken. There is quite a bit of noticeable wear and tear. Hopefully this will help them improve in the near future or we will likely not come back.

Cool place probably in the summer

As advertised. Nice and quiet.

Room was clean and comfortable. Coffee tastes great, did not have the chance to try the ski slopes but the outdoor hot tub was an amazing experience. ALL staff were amazing, friendly especially front desk agent Eric, very knowledgeable, accommodating and helpful. Will definitely come back to stay every year, if not more. Thank you all St Eugene Mission resort Staff for making our stay pleasant. Leslie

I love this hotel, especially the rooms in the Mission. So clean and well looked after. Beautiful setting. Friendly and courteous staff.

I really appreciated this stay. Clean rooms, friendly staff, and a beautiful hotel

The room was clean, staff were very nice. I enjoyed the casino and bar there. It was kind of expensive. I thought the rooms would have been a little bit better for the price. But the residential school was such a neat historical piece.

Clean and quiet!!

I loved the quiet of our room. Also the pool and sauna were lovely.

Nice staff