Our stay was great overall. The property was beautiful, and we enjoyed our time there.
Unfortunately, after checking out, we realized we had left behind a few very important items belonging to our child. Since then, we have tried reaching the hotel through multiple channels, including Expedia, direct email, the contact form on the website, Instagram, and phone calls, but have not received any response.
We completely understand that items may not always be found, but we would greatly appreciate any communication or update. The lack of response has been disappointing.
We hope someone from the hotel team will reach out.