Staff is fantastic, whole complex is very clean and nice. Facilities are a little bit dated, but would and will return. Nothing was off putting for me, just not new anymore. Plenty of everything that you need.

Todo bien

Habitación con buena vista y limpia

Un lindo lugar de lo mejor en Loreto

Room was unclean. I step on sharp staples and hurt my foot. A hard plastic with sharp staples was loose from the bottom of bed and I was walking bare feet and stepped on the staples and cut my foot. I was bleeding a little. I applied my own self care. Also, I requested the patio to be cleaned and dusted but it was not done. Staff was unmotivated

Ya el Hotel es un poco viejo, pero está limpio

La propiedad muy bien ubicada con todo muy cerca!

This place is falling apart. It has a beautiful view and a nice beach but the place looks old and dirty . Stayed here one night and couldn’t sleep because the couple next to us was fighting in the middle of the night. It was uwful.

Muy agradable y familiar.

Hotel can use an update. Pool area needs some concrete patch work, service was extremely slow, personnel needs customer service training. From reception to servers and bartenders. Food was good when they got your order right. Breakfast included is not worth the money, very limited on the options included. Best to order à la carte.

Food was ok . Took a while to get to table The jacuzzi was not hot

The private each is excellent, there’s walkable eating options and mini stores.

It is an old property but the area is amazing and well worth the money. Free kayaks. Mind that it is 20mins taxi from downtown and there is no Uber. I highly recommend it anyway. I will definitively be going back.

Mi estadía fué terrible, desde el inicio en el área administrativa de recepeción, cobrándome doble la habitación, cuando ya estaba pagada por expedia, un desorden administrativo importante! Las habitaciones super sucias, con hongos literalmente (champiñones) en los baños, servibar lleno de hongos. Un pésimo servicio en restaurantes, tardado y de mala gana, aflojerados.

Pienso que le hace falta una buena limpieza y remodelación a casi todo el hotel

Pool concrete and areas did not appear to be up-kept. Gym was in disrepair and unusable, staff said its being remodeled but no work was in process or being done. Disallowed to plug in a rented golfcart. Bicycle rental not available, staff said they were all in maintenance being repaired. Drink service on the beach only available on 1 day. Inadequate quantity of loungers for guests. Food and drink quality not up to par for the price. We asked about paying to upgrade our room with a larger bed and were told the rooms with larger beds do not have a 2nd bed - Yet when we left we saw a 2nd portable bed being removed from another room??? On-site store was permanently closed with a chain on the door and closest store is a 10 minute walk. Beach towels not readily available. Hot water not always available for showering. Staff was nice and did the best they could with their hands tied. Maid service and room quality was great. Pictures of the resort are inaccurate and at least 20 years old. All in all it is a less than mediocre place with very little to do and badly needs a facelift.

Nice swim-up bar.

First time in Loreto. Got a super package through Expedia. Great location! Great beach! Decent food in both breakfast restaurant and bar restaurant. Within walking distance to several other restaurants and bistros. Don’t miss the rooftop bar of the Aventuras Hotel. Beautiful landscaping everywhere! Direct flight from Calgary on WestJet. 15 minute cab ride from airport to resort. Wonderful local markets on Friday and Saturday nights. We will absolutely go back!

The breakfast items were fresh. We had the option of buffet or made to order breakfast. Everything was delicious.

Wonderful!