We felt very well at Laurisilva. The kitchen utensils are certainly minimal, no good cutting knife, no microwave (nowadays this is a must!). But some of the staff at the reception was very helpful, especially Iballa was outstanding, gave us most useful information and always made us feel like family. The opening hours of the pool are quite odd, only from 11:00 to 19:00.
The location is very good, close to a Spar-Market and to a parking lot.