6.2
좋음
리뷰 216개
청결

6.4

편안함

6.4

위치

5.8

서비스

7.2

실제 이용 고객 리뷰 Grand West's Villas

페이지당 리뷰 수
20
40
상위 리뷰
진정수
6.0
/10
616주 전에 리뷰함

Hotels.com verified review

스탭들은 친절하지만 위치가 너무 안좋음. 외딴 곳이라 가게, 식당 근처에 없음
Nicolaï
icon-친구 및 가족
친구 및 가족
4.0
/10
18주 전에 리뷰함

Hotels.com verified review

Hotel ne correspond vraiment pas au descriptif. Menage pas fait, pas de batterie de cuisine, ni de plaque de cuisson, restaurant fermé le soir, chambre non prête a 18h quand nous sommes arrivées. Aicun respect des horaires du restaurant meme pour le petit déjeuner. Chambre non conforme aux photos.aucune décoration de réception... Seul point positif la personne de l accueil
자세히 읽기
Josephine
icon-여가
여가
6.0
/10
18주 전에 리뷰함

Expedia Group verified review

The gardens and pool are beautiful. Rooms are basic but clean and staff are friendly and helpful. Property needs painting.
Samuel
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
19주 전에 리뷰함

Expedia Group verified review

Whilst the room we were given was clean and provided with fresh bedding, it was in need of refurbishment and felt a little rough around the edges. It connected to the apartment next door via a flimsy black door, unlocked at the handle and secured only by a small gold latch at the top corner. For added reassurance, we placed a chair under the handle. We enjoyed a satisfactory night’s sleep until we were awoken at 4:00 a.m. by loud thumping on our door, which we assumed was caused by children playing around. In the morning, there was no hot water. We called reception using the in-room phone, and someone arrived promptly but was unable to fix the issue. We were instead told to use the shower in the neighbouring apartment, which had just been vacated by a family and was in need of cleaning. We had chosen this property mainly for its cost, so we were not expecting luxury, but given the overall experience, we would not choose to stay here again.
자세히 읽기
Rachel
icon-여가 가족 휴가
여가 가족 휴가
4.0
/10
22주 전에 리뷰함

Expedia Group verified review

Broken power sockets, cables exposed, window stuck open, mold in all bathrooms, general wear and tear of a low quality
Jarrod Marc
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
22주 전에 리뷰함

Expedia Group verified review

Do not believe anything that is listed on expedia for this property. The whole complex is falling apart, there is no air con, no restaurant, more furnishing are broken or just not there, rooms filthy and bed bugs. Photos are all from obviously when it first opened. Expedia knows that this is falsely advertised on here and will not give you a refund as we have just found out. This property needs a bulldozer to fix its issues. We stayed there only for 2 hours before finding new accommodation as it was unsafe for kids.
자세히 읽기
Brian Leslie
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
23주 전에 리뷰함

Expedia Group verified review

Do not believe anything that is listed on expedia for this property. The whole complex is falling apart, there is no air con, no restaurant, more furnishing are broken or just not there, rooms filthy and bed bugs. Photos are all from obviously when it first opened. Expedia knows that this is falsely advertised on here and will not give you a refund as we have just found out. This property needs a bulldozer to fix its issues. We stayed there only for 2 hours before finding new accomidation as it was unsafe for kids.
자세히 읽기
Shaheen
2.0
/10
24주 전에 리뷰함

Expedia Group verified review

Dirty hotel , all things are broken and no wifi. Very bad experience
Sinan
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

Rooms are clean and renovated. Close to airport gives air traffic noise
Jyotishna
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
26주 전에 리뷰함

Expedia Group verified review

No towels or blankets in room and frog in bathroom.
Jenul June
icon-출장
출장
8.0
/10
26주 전에 리뷰함

Expedia Group verified review

Was ok, not bad.
Seema
icon-여가 아이와 함께
여가 아이와 함께
6.0
/10
30주 전에 리뷰함

Expedia Group verified review

Customer service was great but other things were very average
Joe
2.0
/10
30주 전에 리뷰함

Expedia Group verified review

The rooms date back to the early 70’s and are very outdated including furniture and linen .The windows are all heavily fortified like your your doing time in prison. The receptionist are not very helpful nor welcoming and lastly there is no internet or wifi at this so called place . Wouldn’t recommend.
Max
icon-여가
여가
4.0
/10
31주 전에 리뷰함

Expedia Group verified review

What you pay is what you get Despite slight injection to uplift the tired exhausted facade, and as this was our last option, it was what you pay is what you get. Staff are v friendly albeit it the pool needs a deep cleaning. To my astonishment kids urinating inside the pool and rowdy crowd towards the evening makes in the pool unapproachable. Waking distance to CROWNE and Wailoaloa makes it tolerable Not booking Ever again !
자세히 읽기
Victoria
4.0
/10
34주 전에 리뷰함

Expedia Group verified review

Shower wouldn’t work, cockroach in bathroom
Naveen
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
35주 전에 리뷰함

Expedia Group verified review

This property other than the friendly staff is absolutely horrendous, room conditions are very poor, no hot water, no proper water pressure, room wax dirty, it’s very outdated, pool has a filthy smell and they charge bond with cash payment only, it’s upsetting Expedia would recommend suck a place on their website, pleas remove this hotel as a option. Thank you
자세히 읽기
Johnny
icon-여가
여가
6.0
/10
45주 전에 리뷰함

Expedia Group verified review

Property is not by the beach but is in walking distance. Lots of local visitors and affordable. Staff are always excellent. Our room had the bear minimal but if you ask the staff they will provide prompt services. I would stay there again.
Pranesh
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
49주 전에 리뷰함

Expedia Group verified review

Room smells very bad, air-conditioning not working and doors dont lock from inside.
Dhinesh
icon-여가
여가
2.0
/10
54주 전에 리뷰함

Expedia Group verified review

Was lots of mosquito, biting, really bad smell I feel like I was in the Chicken farm really bad smell in the farm
vivita
icon-친구 및 가족
친구 및 가족
10.0
/10
62주 전에 리뷰함

Hotels.com verified review

The stay was enjoyed by the whole family. Amazing staff and helpful.
페이지당 리뷰 수
20
40

트래블로카 | 사업자등록번호: 291-86-03397 | 대표자명: 안정우 | 영업소 소재지 주소: 서울 강남구 테헤란로 431, 5층 008호 | 한국 콜센터 (오전 8시 - 오후 10시): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-2676호
Copyright © 2025 Traveloka. All rights reserved