SpringHill Suites by Marriott Chesapeake Greenbrier

세부정보 확인 SpringHill Suites by Marriott Chesapeake Greenbrier
8.0
매우 좋음
리뷰 1,000개
청결

8.4

편안함

8.2

위치

9.2

서비스

8.6

실제 이용 고객 리뷰 SpringHill Suites by Marriott Chesapeake Greenbrier

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
2.0
/10
448주 전에 리뷰함

Hotels.com verified review

I had prepaid all charge. But, I could not check in this hotel. The staff said my reservation was overbooking. I didn't understand that situation. But, the staff had introduce other hotel near by. That is the only thankful thing.
Gwendolyn
icon-출장
출장
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Clean and quiet. Beautiful space.
Linwood
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

It was a pleasant experience.
Sheila
icon-친구와 함께
친구와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Great customer service. Greeted each time we entered the door. Clean.
Estella
icon-여가
여가
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Staff was very friendly and check-in process was a breeze. Room was very clean and the bed was nice and cozy. Perfect for a much needed night alone. I will definitely be back!
Belinda
icon-친구 및 가족
친구 및 가족
10.0
/10
15주 전에 리뷰함

Hotels.com verified review

Room clean. Like bathroom setup. Sink separate from toliet & shower
Fernando
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Staff are great & Family friendly who smiles a lot. That alone takes out of the pressure of tired stressful day
Jodi
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Great staff and nice comfortable rooms
Jenine
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

The staff was very friendly, and welcoming. Everyone was positive and super helpful!
Ned
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Everything about our stay was great. The staff was awesome.
Maria
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Our family stayed at this property during the labor day long weekend for a basketball tournament. The staff were very friendly and went out of their way to ask how we were doing esp during breakfast. Definitely recommend this hotel
Brittany
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Everyone was so nice and it was clean and a nice place !
Jamie
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Everything was nice. The staff the breakfast
Harin
icon-여가 가족 휴가
여가 가족 휴가
4.0
/10
19주 전에 리뷰함

Expedia Group verified review

The room was decent and beds were good. The only major issue was the Trundle. It is not usable at all. It looked like there was mouse droppings on the cover. The floor of room had 1 spot where the carpet was sticky. The trundle mattress had stains on it and the cover was torn. We requested blankets and sheets to use on the sofa. We were too disgusted to use the Trundles. Our group has 2 rooms and both rooms has the same issue. They shouldn’t advertise the trundle if it’s going to be in such a disgusting state. The staff were nice and friendly, the property main areas were clean.
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Ruth
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
19주 전에 리뷰함

Expedia Group verified review

We booked this room for 5. But the sofa bed trundel was not usable. Filthy sheet and filthy mattress. They didnt even have a mattress cover. Had 2 rooms both same condition. Pool was not in a shape to swim or even take a dip. Breakfast mediocre.. scambled eggs and toast is all i had and other than that u had a bacon or sausage patty option alternating. Wasnt refilled continuously, had to ask for things even before end time. Quiet disappointing for a Mariott chain to be like this. Otherwise the 2 double beds was comfy, washroom clean but can use an update. If staying here dont consider a sofa bed as an option.. unless sleeping on the sofa itself. Otherwise need to get more room if you are party thats more than 4. We took 2 as we were 10.
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Michelle
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
4.0
/10
21주 전에 리뷰함

Expedia Group verified review

Front desk was great. But trash was never emptied and we had to search for our own clean towels.
Ronte
icon-여가
여가
4.0
/10
21주 전에 리뷰함

Expedia Group verified review

Overall this is a very nice place to stay. My only complaint is that the air conditioner in my room did not work well. I was only there for a good nights sleep from 10pm to 10am. The thermostat was set around 65 and temperature never got below 75. I barely could get any sleep at all. Other than that this is a nice clean hotel and staff was very helpful and friendly.
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joan
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Restaurants foods was good,bed was ok
Monica
icon-출장
출장
4.0
/10
21주 전에 리뷰함

Expedia Group verified review

The A/C wasn't working in my room. They sent a maintenance guy that emptied the water pan and left me w/a fan. Temperature never got below 78 degrees. Too hot in room to sleep at night. Breakfast was average. Old outdated building. TV limited. Marriott has really gone downhill. Cleanliness was the only positive. I will not be staying at another Marriott again. Disappointed.
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sarah
icon-비즈니스 및 여가 아이와 함께
비즈니스 및 여가 아이와 함께
2.0
/10
22주 전에 리뷰함

Expedia Group verified review

We arrived around 9pm checked in and went to our room. The front desk lady Crystal was extremely helpful. We began assembling sleeping arrangements for a king with the couch and pull out bed. There was mouse poop all over the couch and extra bed. The room was dirty and there were nasty stains on the floor and couch. We changed rooms to two double beds with couch/trundle same deal. Mouse poop and people’s belongings under&in the couch and bed. The shower had a trickle while 80% of the water came out the tub faucet in shower mode. The bed skirts hadn’t been changed in awhile because they had crusty substance on them and the light bulbs in the room were blown out leaving us with the desk lamp for the whole room. We had to have our room rekeyed 3x because it kept cancelling our keys even though we were there for 4 days. Worst hotel experience I have ever had. It was a lot shuffling kids around and the unsanitary conditions of the room. I addressed it with front desk staff but they could only put in request tickets for service. The hotel overall wasn’t up to Marriott standards, the pool was gross and a lot of the tiles are cracked. Breakfast was decent with a lot of different options. But overall I will not be staying here again.
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페이지당 리뷰 수
20
40

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