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Ottimo hotel, personale cortese.

Ristorante

Camera pulita

When I arrived everything was ok ,checked in to my room , and it wasn’t the room I paid for the staff put me in a room intentionally messing up thinking I wouldn’t notice , I called reception then got placed in the right room without an apology

Ottimo

Il soggiorno è stato errato. Doveva essere per il 27/11 ma purtroppo a causa di un errore mio o vostro ho dovuto pagare per intero una prenotazione non utilizzata. Voi avete detto a me che l'Hotel Castelli ha rifiutato il rimborso mentre ero li loro mi dicevano che il rimborso lo facevano. Comunque ho pagato per due notte.

Camera nuova, servizi ottimi, clima perfetto

Prima camera spaziose ma bagno un po non troppo bene senza bidet

Très satisfait. Restaurant très apprécié.

Great place on the way

Mit dem Zimmer muss man etwas Glück haben. Wir haben den "alten" Trackt durch Zufall gesehen und der wäre keine 2 Sterne wert gewesen. Der neue Trackt ist absolut in Ordnung Früstücksbuffet eine ABSOLUTE Katastrophe von der Qualität und dem Service.

Não é nem de longe um hotel 4 estrelas. É um hotel de excursões o que cria inúmeros problemas. Frigobar vazio no quarto. Janela não veda barulho e o hotel fica ao lado de um parque de diversões onde se faz shows nos fins de semana. Falta de reposição de comidas no café da manhã e sem variedades dos alimentos oferecidos. Ninguém para ajudar com as bagagens.

Très bien!

My stay was okay.

accoglienza e servizi ottimi.

Viaggio con famiglia per solo 2 notti, cmq camera ben organizzata e bagno spazioso e funzionale. Personale rispettoso e disponibile, da curare gli esterni, visto che la struttura si trova in una zona un po' isolata e buia.

Tutto bene, personale molto dipsonibile e professionale Arredamento e e bagni sono un po' datati

the hotel is in the industrial district of Arzignano. it is an Hotel once upon a time a quite good hotel but now it needs a significant renowation. in particular the carpets are in bad shape full of stains. the fornitures are from the '70s but i do not complain for this. the real problem for a person traveling for work is the scarcity of plugs. today is a real problem. to charge the computer and the phone I have to unplug a bed lamp. I used the restaurant for dinner using the daily menu. sufficient. the personnel was indeed very gently. the let me use a conference room for a morning because I need to do a very reserved conference call. thus in my opinion is not a 4 stars as promised but the price is very cheap. if renowated a bit can be considered a choice in Arzignano

The hotel is very old and outdated. The bed is the smallest I have ever slept in the entire life. There was a roof leak in the bathroom. No kettle in the room to make tea and the weather was so cold. I went to ask for water to make tea, I was charge €4 for hot water only. The dinner was so o expensive and tasteless. I paid €261 for a night. What a waste.