While the staff (reception, bar/restaurant, housekeeping and shuttle driver) were exceptional, the hotel itself is just OK. Shower was lukewarm at best, hot tub wasn't great. Bed and linens were very comfortable.

Tout etait parfait de la chambre aux personnels tres gentils et souriant

Les matelas sont très durs. Dans notre chambre il y avait une odeur d’urine qui semblait avoir été camouflée avec un surplus de produits.

Need renovations.

No ability to change temperature or open window and no window to outside, only overlooking indoor pool area. Otherwise everything amazing, awesome hot tubs, shuttle to the mountain, beautiful room and hotel, courteous and helpful staff.

Clean room, nice service and friendly staff

Restaurant expensive for quality

The room was not ready at check in time. they gave us two free drinks to compensate, but we were still late for skiing.

The staff were very friendly when I asked them questions however I will add that I had no idea where I was going or where anything was in the hotel and it was our first time there and we had to ask questions on more than a couple occasions where things were. I wish there was some sort of cafe etc in the am too in the lobby. That would a nice touch

Great food and service, the onsite spa was awesome!

Muy bonito hotel , personal muy atento y amable , excelentes vistas y cercanía a pista de ski Hay que mejorar la comodidad de la cama Todo lo demás muy bien

It was our second time staying there and always amazing!!

Hot tubs were foamy and low water

Restaurant and bar staff are very good. Lack of clarity on information regarding the shuttle. And also key items missing in the room like aheets for the sofa bed and the robes.

Perfect

The hotel has really nice amenities including hot tubs, pool and a nice breakfast buffet and bar. I'd recommend staying here!

Had a phenomenal time here

Terrible breakfast and extremely overpriced for it!

I have to say after 30 years of coming year every year ( couple of time a year) I see the quality is going down. The stairs needs cleaning, the gym needs cleaning and sone rules for the customers who use the equipment more than an hour. Too many dogs in the hotel, at time I felt like I was in a park, so much barking. The staff is great.

Freezing room. Spa not at all what you expect. Pool and fireplace really not inviting.