The best hotel in the region. Employees knew how to treat the guests..Food is also best one.

Excelente lugar

We enjoyed our entire stay at the St. Regis!! Everything was perfect!

Everything was fantastic

Property is stunning. Staff amazing and very helpful.

It was a wonderful place with exquisite grounds and facilities! An amazing staff that were helpful and friendly!!

We absolutely loved our stay at The Regis. Beautiful, well maintained facilities at a private beach, as well as located in a secluded area. It was quiet, peaceful, perfect for relaxation and recharge. The food was one of the best ones I have had! Their spa was wonderful as well. Above all, the service we received was top notch! My only complain is, our vacation days were too short lol— We didn’t want to leave! :)

Excelente

Para el nivel de cadena Hotelera creo que las habitaciones dejan mucho que desear en cuanto a comfort y lujo…

Staff

It is 4- star resort.Suna & stem room extra $40 per person . It was ok .

The room itself was adequate. The one feature we did love was the outdoor shower. However, the lighting in the room was extremely dark, and despite booking a full ocean-view room, our view was largely blocked by a pool umbrellas with only a very limited glimpse of the ocean. During our stay, multiple events took place that shut down key areas of the hotel, including pools and restaurants. This significantly limited dining and amenity options and should have been clearly communicated in advance. One wedding, located close to our room, was exceptionally loud for over eight hours and had a major impact on our ability to relax and enjoy the day. It felt more like a Vegas-style event atmosphere than a tranquil resort experience. Dining was another major disappointment. The few available restaurants were extremely expensive, and the food quality did not justify the cost. Overall, the food and beverage experience was very poor. The beach area was also underwhelming. Only a very small portion was walkable, and there was a very limited area considered safe for swimming. On our second-to-last morning, gardeners began digging and cutting directly beside our patio at 8:00 a.m., which woke us abruptly. Despite requesting multiple times to speak with a manager about our concerns, we were never contacted. Overall, this hotel was a significant disappointment. It lacked atmosphere, character, and attention to guest experience, and unfortunately, I would not recommend it.

No usen botellas de agua de plastico!!

Hotel muy bonito. Excelente servicio. Habitación muy agradable. Muy bonita el area de albercas.

EL MEJOR HOTEL HOY EN DIA, CON UN SERVICIO INIGUALABLE, LA HABITACION PRECIOSA, TODO DIVINO

Great property, amazing staff and services. Food is very good and rooms are just lovely

Precioso lugar servicio excelente

El personal podría haber sido un poco más atento y servicial. En ocasiones sentías que te estaba haciendo un favor. No todos, hubo algunos muchachos muy atentos.

One of the best properties in Mexico!

Amazing! Truly awesome. No detail is missed. Staff is wonderful! Such a special spot