Trash everywhere. In the garage, in the hallways, everywhere. Bathroom outfitted with mish-mash of fittings. Water never got warm <-- forget expecting a hot shower. Way before Hurrican Katrina, 20 years ago, this place was one of the gems on the coast. Now it looks like Katrina only hit last week and that management still hasn't figured out how to clean up after that storm. Bed comfortable, room quiet. Those are good, but he rest of the place seems to be decaying.

Nice location

Outstanding service!

Bed comfort was fine. I slept like a king. Will definitely have to come back again!!

I liked the property and walking path over the road to the restaurant and to the waterfront. I did not like the procedure to charge $15 tor check in at 3:30. We did not pay the fee and went to lunch and then checked in.

I was disappointed in house keeping, i asked twice to clean the bathroom, very dirty, toilet, sink and pretty sure bedding didnt get changed. I always stay at Harrahs when in town....very unhappy

Excelent

Not having automatic room service like clean towels, more coffee. Why do you have a "resort fee" without the above?

It was a nice stay

Casino clean gaming area and clean restroom.

Its a nice place to stay .needs to be updated the staff was ni e and very helpful

Spa tub is a falling apart

Good service and the staff was really helpful and friendly. I will definitely come back in the near future.

Friendly staff, great outside pool and drinks and good prices on rooms

Rooms were show wear. Lights were hit or miss as if they worked. Bathroom lighting needs fixing for my room. I cannot speak for the whole hotels bathrooms.

Staff were very nice. Checkin was quick and helped us with a rollaway bed. Thank you Sarah

Room was fine… plugs by the bed on the table were weak and wasn’t able to charge our devices. Other than that, it was fine

Keisha was very kind and very friendly she helped us with a lot the property was clean up kept comfortable and cozy will return

There was a leak from the air conditioning unit that resulted in wet carpet. The issue was reported and they technician responded.

Terrible hotel , bad customer services , never stay here again