Cute small hotel in heart of Hanoi, next to Hoang Kiem lake, but first night my AC was licking on bed, was completely wet, big rain was in Hanoi and I asked reception to get umbrella, they agreed, with answers, but to have back" it is nicer way to explain guest that items he borrow should gave back storage on staircase is just scary I was living in harbor 6 years and this just remind me on reason I left it. pithy, this could be nice hotel.