전체 평가 및 리뷰 The Citizen Hotel, Autograph Collection

Being an old hotel, our room and bathroom were small, but OK overall. Three issues made our stay just average in satisfaction though. The chain inside the toilet tank came off upon flushing it so I had to fix it in the morning because it wouldn't flush. Doing toilet repairs shouldn't be needed! Our TV worked the night of check-in, but not the next morning. It just kept looping constant 15 second hotel commercials and wouldn't respond to any remote signals, so it was unwatchable. Then upon checkout, we had brunch reservations that we ended up being 15 minutes late for because of the poor valet service. We followed their directions about notifying them at least 15 minutes ahead of time before we went down. As we kept waiting at the front of the hotel for our car, we finally asked about our car and they had no record of their system getting our text notification, so they had to add us on the list at that point. They park the cars a few blocks away, which takes a lot of time to retrieve your car, even when you are next. We had to wait another 15-20 minutes for our car to arrive, which was very annoying, especially since we had people waiting for us at the restaurant we were having brunch at. For the $49/night parking fee, one would think their system would work better. Next time we are staying in Sacramento, we will choose a different hotel.

Beautiful inside

I loved staying at the Citizen! The staff was so friendly and service was above & beyond across the board. They welcomed my dog, as well. The food at the Grange restaurant is so delicious, so much better than I expected. I had a great time hanging solo at the bar, too

Decor

I’ve stayed at this location 4 times and always a great experience. It’s close to restaurants and nightclubs. Always comfortable bed and quick valet response.

It was a quick stay but wish it was longer. Unique hotel with lots of stuff within walking distance. Comfortable bed, clean room. Staff at check-in was friendly.

The decor was interesting and cool. The chefs were accommodating to my dietary needs. Thanks!! The staff was positive and friendly.

Love the unique architecture and history of this hotel

Rooms are good looking and quite comfortable. The food at the co-located Grange Restaurant is exceptional. We live in San Francisco, and we were blown away with the quality and service. Staff at both the hotel and restaurant were warm and efficient.

an employee came into my room while i was wasnt dressed, she didnt bother to knock before entering. she just assumed i wasnt there , she hurried & exited. it was really embarrassing for me, i feel violated. no one should have to go through this.

Amazing stay. Beautiful atmosphere with a modern feel.

I will stay at the Citizen Hotel, Autograph Collection again. Thanks

Friendly staff, amazing atmosphere. Would stay here again!!!

I stayed here on the weekend for my anniversary and extremely happy we did the room was awesome with a nice view of the capital and the staff was every nice both at the front desk and the bar and also the hotel valet were helpful with directions I definitely recommend

I love booking a stay at the Citizen hotel when I am coming to Sacramento to visit family and friends. I love how close it is to dining and fun day activities like Old Sacramento. The hotel is also very clean and well maintained. All staff very helpful and accommodating. I look forward to booking my next stay soon!! Thank you.

Very comfortable and clean rooms. Guest service and Valet were great!

We had an excellent stay at the Citizen. Beautiful, historic architecture, great restaurant & bar - super comfy beds.

Nice hotel but old dingy carpet needs to be replaced

Bathroom door didn’t shut all the way. Shower head sprayed everywhere. Not impressive room.

i would have liked a few more amentites like toothpaste,brush a comb and there were no glassess or cup in the room.