Very clean and comfortable, and the staff were very warm and considerate, which made it a wonderful Christmas for me and my family!

It was convinient and good service.

모두 만족했습니다. 다만 먼지가 좀 많았습니다.

진짜 엄청 만족한 샹그릴라 호텔이에요 웰컴 푸드도 주고 조식도 엄청 맛있었어요! 가격대비 완전 만족 합니다. 수영장도 온천이 있어서 좋았어요

더할나위없이 좋았습니다. 장점만 많지만 아침조식당에 테이블이 충분히 거리두기가 되지는 않는거같아서 둘째날부터는 룸서비스로 먹었습니다. 음식도 최고 청결 친절도 모두 좋았습니다^^

잘 보내다 왔어요

위치도 좋고, 직원들도 굉장히 친절했습니다! 조식도 맛있고, 밴쿠버에 다시 방문한다면 또 묵고 싶은 호텔입니다.

정말 친절하시고, 위치도 최고였어요. 바로 옆에 스타벅스와 큰 마켓이 있어 모든 생활용품을 쉽게 구할 수 있었어요.

We were booked into a room immediately above an event floor where a wedding was taking place. Loud music began at 11:30 pm and continued until after 1 am. We were not informed about this at check in or given any option to switch rooms until we phoned reception at 11:30 pm. We were told that the music would stop at midnight but it did not. The reason given was that the hotel security were unable to control the event. Very disappointed in what should have been a pleasant stay in a beautiful hotel.

By far the best full service hotel I’ve stayed at in a long time !

Very clean and comfortable room, great gym. Very dated decor - needs a good renovation to be competitive with other 5 star properties in the city.

Great stay. Rooms were nice and great location close to everything

We had wonderful stay and enjoyed every minutes during our stay. We thank to all Hyatt staff whom made our stays memorable

It's a quiet hotel, part of a larger residential building, and formerly a Shangri-La. Room was spacious and super clean and perhaps just a tiny bit dated. Location is great, right in the heart of downtown Vancouver and walking distance to shopping, restaurants, and the water.

Staff were fantastic, great location, Spa service was excellent. Also enjoyed the outdoor hot tub and pool.

Standard Hyatt quality

Everything has exceeded my expectations, especially the staff. Laeh, in particular, is exceptional; she is truly delightful and knowledgeable in assisting us with planning our day trip.

The best place there was this girl that clean our room so nice and very very humble She wears glasses such an amazing soul

Everyone was so accommodating and professional! Our stay was amazing!

Great staff. Clean rooms. Excellent location