Castle of Comfort Hotel & Restaurant

탐색 Castle of Comfort Hotel & Restaurant
9.4
특별함
165개 리뷰에서
청결

9.6

편안함

9.8

위치

8.6

서비스

9.6

여행자 리뷰 Castle of Comfort Hotel & Restaurant

페이지당 리뷰 수
20
40
상위 리뷰
Susan
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
58주 전에 리뷰함

Expedia Group verified review

Noise from main road outside. Could benefit from secondary or double glazing. The stairs are very steep and not easy to carry a case up. Very nice breakfast.
Verified traveler
icon-출장
출장
2.0
/10
61주 전에 리뷰함

Expedia Group verified review

Stayed for 1 night in September 2024. Upon arrival, I was told the restaurant does not open on Monday nights. My bathroom was not cleaned; toilet seat broken; room was extremely cold, and had no soundproofing, so heard every car drive past. Staff were non existent. To cap it all, there was no cooked breakfast in the morning: just cereal and some fruit. The 'hotel' should make culinary options clear. Awful experience.
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Herbert
10.0
/10
61주 전에 리뷰함

Hotels.com verified review

It was a fantastic stay. Very helpful and supportive team. Thanks
Anthony
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출장
10.0
/10
62주 전에 리뷰함

Expedia Group verified review

Comfy room generally very clean Shower could do with a deep clean and drain didnt flow
Samuel
10.0
/10
63주 전에 리뷰함

Hotels.com verified review

We stayed for 2 nights when attending a wedding locally. Couldn't fault anything during our stay. We had diner on the first night and after speaking with the chef (Cam) about food preferences he offered something off the menu that was delicious. The room was lovely, loads of space and the hotel itself and grounds made for a really nice break. Enjoyed a cool swim in the pool on the first night after a long drive which was just what we needed.
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Tammy
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
64주 전에 리뷰함

Expedia Group verified review

First time staying here. Impromptu mini get away with my 7yr old daughter. Only 1 negative from me, which was the main reason for booking here, was the outside heated pool. First thing we did after placing bags in our room, was go straight to the pool. Unfortunately not for long, as the pool was freezing. Staff apologised and said they would get the caretaker to take a look in the morning. They advised they'd had a power cut to the pool. The pool was a little warmer the next night, but still not enough, so unfortunately the main selling point for our booking we weren't able to use. The staff were really apologetic about this. I know a lot of people have mentioned they weren't happy about the change in breakfast service. We enjoyed the continental style breakfast. I was a little surprised, as i thought a cooked breakfast would be on the menu. It's continental during the week, & cooked breakfast at weekends. The gardens are beautiful, & wow what a view from the top, stunning! Our room was nice, my daughter especially loved the shower! Good choice of different teas/coffee/biscuits & fresh water in the room. Comfy bed. The cars going past are quite loud, but not to often at night & didn't wake us up. The light coming under the door from the hall was quite bright... maybe a door draft thing or something along the bottom the the door to block this out would be a good option? Staff, super friendly & helpful. Graciously take on feedback. Would definitely stay again 😊
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Louise
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여가
8.0
/10
64주 전에 리뷰함

Expedia Group verified review

I've very mixed feelings after my 3-night break at The C of C which I'd so been looking forward to. I understand it has quite recently undergone some changes, for example re. staffing. I don't want to make it personal but I'd just say I didn't really feel welcome by the guy in charge. I didn't see him smile once and when he entered the dining room at breakfast (there was only me sitting there!) he didn't make eye contact, let alone saying good morning but walked straight past! I understand he was standing in for his father who is the recent owner of the lovely property. Other staff members seemed much more friendly and approachable but sadly they didn't seem to be around much, presumably because the hotel was so quiet with few guests Evening meals were scrumptious; compliments to the chef. Freshly cooked and great attention to detail. I had the salmon and pea ravioli the first night and the chicken Kiev then second. Both exceptionally good. Sadly they breakfast was the opposite; croissants sat out overnight (admittedly under cover) and the ham on offer with the (tasty) farmhouse cheese was the processed supermarket thin sliced stuff Evening meal was served in the same (breakfast) room so not particularly cosy or comfy and certainly didn't do the food itself justice Room (Mariner) bed fab but shower power very low/poor; washing, conditioning rinsing hair took forever! Also, loo flush crammed in tiny space difficult to operate Pool lovely but NOT heated Gardens gorgeous
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Michelle
icon-친구 및 가족
친구 및 가족
8.0
/10
65주 전에 리뷰함

Hotels.com verified review

We stayed here with our two-year old. Firstly the positives: - Stunning gardens and views. Gardens are immaculately kept. - Use of pool was a real bonus. - Clean, well-furnised, and comfortable bedrooms with everything you need including toiletries, refreshments and bathrooms. Great hairdryer. - Fantastic shower with excellent pressure and temperature. - Fabulous and friendly housekeepers. They made us feel welcome. The areas I think could be improved: - Breakfast started well on the weekend, but deteriorated over the week. Still adequate, but a but disappointing, especially when the cafetiere was replaced with little cups of coffee. - There was no bar service after about 9pm. We like quiet places, but it would have been nice to have been able to get a drink on a night. - It seemed like the management are missing a trick somewhere. It was the height of summer and it seemed quite under occupied. - Finally, a lot of the facilities that are listed on the website did not exist when we got there. There was no cake on arrival, no sherry decanter in the room, no lunchtime service. I get the feeling that there might be some kind of financial struggle or cost cutting going on. Overall, we had an enjoyable stay and it really was a beautiful hotel and it would be a shame for it to lose it's charm through cutting back too much.
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Karl
icon-출장
출장
6.0
/10
68주 전에 리뷰함

Expedia Group verified review

Room was pretty dark, could hear everything from room above, pin point exactly where they were walking. nosiy tumble dryer next door. Breakfast was just basic continental with burnt quosants. No one offered me anything else so don't know if they do cooked breakfasts so just left. Pool area could be more inviting
Lisa
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
69주 전에 리뷰함

Expedia Group verified review

Lovely place to stay ..rooms & garden great & the breakfast amazing - would recommend
Noel
6.0
/10
70주 전에 리뷰함

Hotels.com verified review

It’s a charming coaching hotel that needs investment. Slightly out of the way. That said, splendid steak dinner. Breakfast was a self serve, I assume because of a lack of staff in the kitchen. There comes a tipping point where cutting back further would be the end.
Malcolm
icon-비즈니스 및 여가 파트너와 함께
비즈니스 및 여가 파트너와 함께
10.0
/10
74주 전에 리뷰함

Expedia Group verified review

The staff went well beyond what was expected, we were running late and missed the restaurant, however they cooked us a wonderful meal. The staff very friendly and helpful. The pictures do not give justice to the hotel I normally wouldn’t review a hotel but this is a little gem.
Jonathan
icon-출장
출장
10.0
/10
74주 전에 리뷰함

Hotels.com verified review

A realy nice little hotel with Bar and Restaurant. Food was Excellent Rooms well laid out with Excellent amenities
Karen
8.0
/10
74주 전에 리뷰함

Hotels.com verified review

Lovely hotel, room had a lovely view, bathroom big with bath and separate shower. Could have had more drawers or shelves for clothes. No cooked breakfast in the week but enough choice of cold foods.
Gerard
10.0
/10
75주 전에 리뷰함

Hotels.com verified review

We didn’t initially plan to stay at The Castle of Comfort (TCoC) but did so as our pre-booked two night Bristol accommodation didn’t live up to its reviews. We searched on Hotels.com for an alternative and found TCoC and what a great little find. Shortly after booking we were called to see if we would be wanting an evening meal. This offer was taken and very welcome after a long drive. The food and service throughout our stay was great.
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L
8.0
/10
75주 전에 리뷰함

Hotels.com verified review

We had a lovely stay here The room was very nice, bed and pillows were comfortable. A good selection of teas with coffee and hot chocolate available to make in the room, replenished every day. The choice of breakfast was amazing. We had an evening meal which was very nice. The staff were very friendly. It is a bit isolated and is not near the main areas to visit
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Jane
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
77주 전에 리뷰함

Expedia Group verified review

Lovely setting, very helpful friendly staff.
Verified traveler
8.0
/10
78주 전에 리뷰함

Hotels.com verified review

Very comfortable room with good bed and large bathroom with excellent shower (although very small loo!). Setting and gardens are very pretty and rural. Breakfast very tasty amd good quality.
Steven
icon-출장
출장
10.0
/10
80주 전에 리뷰함

Hotels.com verified review

Excellent stay and friendly staff
Anna Maria
8.0
/10
83주 전에 리뷰함

Hotels.com verified review

We’ve decided to pick this hotel for my 40th birthday stay as it has such good reviews. Sadly we were a bit let down. It’s just next to quite busy road and the soundproofing of the room was not great (we could hear everything from the upstairs room:walking, conversations, their TV). Condition of the room was a bit tired as well… The staff was lovely and breakfast was nice. Grounds were nice as well as quite a bit of greenery, birds chirping etc. It’s just sadly it was not 10/10 for us…
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페이지당 리뷰 수
20
40

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