An ok hotel for the price paid. However, you can get a better place to stay in the vicinity with £10-£15 more per night.
In terms of service - for a family of 4, we were only provided two towels as this is kind of their policy. I had to ask at least 10 times for 2 more towels. They don’t allow any take away food in hotel room which was a surprise considering apart from single ok state highly expensive restaurant, there are no much options to eat in the hotel.
Room was in ok condition.
자세히 읽기
Erin
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Hotel staff are exceptional.
Alma
여가 가족 휴가
10.0
/10
19주 전에 리뷰함
Expedia Group verified review
Pasamos unas vacaciones increíbles, el personal es súper gentil, todo el tiempo sonriendo. El hotel se encuentra bien, es acorde al precio. Los niños disfrutaron mucho de la alberca, el área común, muy agradable.
samia
2.0
/10
20주 전에 리뷰함
Expedia Group verified review
Pour commencer les employés sont tous adorables très serviable et à l'écoute des clients il n'y a absolument rien à leur reprocher les chambres ont des meubles cassés personnellement je ne trouve pas ça très dérangeant ce qui en revanche m'a dérangé c'est de trouver plusieurs cafards dans ma chambre j'ai une très grosse phobie des insectes j'en ai trouvé un premier et sur la fin de mon séjour j'en ai découvert plusieurs petits bébés cafards sur les fenêtres bien évidemment au vu de ma paranoïa légendaire j'ai eu énormément de mal à me reposer durant mon séjour à cause de cet incident j'ai acheté plusieurs bons insecticides et j'en mettais partout je ne pouvais pas ouvrir la terrasse j'en ai même retrouvé un mort d'ailleurs alors que je suis au 4e étage dans la terrasse cela fait 3 ans que je viens dans cet hôtel c'était donc la quatrième fois j'ai l'habitude de passer des longs ces jours mais il ne m'était encore jamais donné de voir ce type d'insecte dans les chambres après je n'avais encore jamais séjourner dans cette partie là de l'hôtel c'était la première fois car habituellement on me donne une chambre que j'affectionne mais cette fois-ci apparemment ce n'était pas possible. De plus je tiens à signaler que l'établissement ne répond jamais je leur ai envoyé plusieurs messages sur le site Expedia ainsi que plusieurs mails sans
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Mohamed
6.0
/10
21주 전에 리뷰함
Hotels.com verified review
J’ai passé une très mauvaise nuit, un bruit de camion frigorifique à l’extérieur, vraiment du mal à fermer les yeux
Fabrizio
여가 파트너와 함께
8.0
/10
22주 전에 리뷰함
Expedia Group verified review
Personale cortese.
Colazione ottima.
Distante dalla Jamaa El Fna
Nouman
10.0
/10
23주 전에 리뷰함
Expedia Group verified review
"I had a great experience at imperial Plaza. The room was clean and comfortable, and the staff was helpful and accommodating. The hotel's location was also convenient for exploring the city.
Karim
여가 파트너와 함께
10.0
/10
23주 전에 리뷰함
Expedia Group verified review
The property has an incredible staff who are always patient and kind. Will be coming again and again
Anas
여가 아이와 함께
10.0
/10
24주 전에 리뷰함
Expedia Group verified review
This Hotel is good in Location and reasonable price with family swimming pool. My kids loved it
Denis
출장
8.0
/10
30주 전에 리뷰함
Hotels.com verified review
Bon rapport qualité prix mais sans plus. Diner sous forme de buffet trop chère et personnel peu aimable
Kevin
출장
6.0
/10
39주 전에 리뷰함
Expedia Group verified review
Staff are friendly enough but hotel is quite tired and needs a refurbishment. Quite a few issues with hot water - it takes 10 minutes of running the shower to get hot! Breakfast generally good and staff very helpful and attentive.
Karim
여가 파트너와 함께
10.0
/10
40주 전에 리뷰함
Expedia Group verified review
As always the staff went beyond will be staying again!
Martina Fung Lian
6.0
/10
42주 전에 리뷰함
Expedia Group verified review
Towels needs to be new, rooms decor needs improvement
Krithika
친구 및 가족
2.0
/10
46주 전에 리뷰함
Hotels.com verified review
No hot water most of the times
Intercom not working
Food taste was so poor
No Vegan or Vegetarian options
We had to eat outside though we had paid for half board
Amine amrani
친구 및 가족
8.0
/10
47주 전에 리뷰함
Hotels.com verified review
Calidad precio esta bien
Verified traveler
친구 및 가족
2.0
/10
47주 전에 리뷰함
Hotels.com verified review
There was no Hot water during the stay and everytime| we had to request for hot water and sometimes there was NO WATER from the tap at all which was very inconvenient and unacceptable.
Food was very basic and no choices for vegetarians or vegans .
Swimming pool is a lie. It is under renovation and we didn’t use it during our stay and were not informed during booking which was made a month ago.
Spa facilities are not usable too. All of this issues we faced when the hotel is fully booked and we heard bad experiences too from other people stayed during the same time