시설은 넓고, 청결도는 준수합니다. 그러나, 룸 바로 앞에 있는 plunge pool은 관리가 잘 안되어있어 이용하지 못했습니다. 레스토랑 서빙 직원들의 서비스 및 마인드는 기대에 훨씬 못 미쳤습니다. 리셉션 직원들이 서비스 마인드가 훌륭했습니다. 이용할 수 있는 자체 facility는 pool 외에는 거의 없으니 참고하세요.

The resort was amazing with excellent service and great breakfast. We will return at our next visit to Phuket.

Highly recommended. The staff was very friendly, helpful and nice. The room was amazing, the location was peaceful and perfect for relaxing. I would recommend this for everyone wanting to stay by Surin beach.

I was very disappointed with this hotel. It has the potential to be a super boutique stay but its tired and needs maintenance. It has a fantastic location, the staff are amazing, helpful and kind. My trip was a family reunion after 3 years and we had been very excited only to arrive and be gutted at the state of the villa. The staff tried hard to rectify my complaints but you can't fix broken lamps, chipped furniture, stained tables and leaf filled pools, stained sunbeds etc. Expedia this is really not good enough you are marketing this as a 4 star hotel. No one is checking these standards.

Apartamento espaçoso e bem localizado.

Godt værelse, meget venligt personale og god pool. Beliggenheden er dog lidt væk fra byen

Everything, the staff, the space, the room. All perfect.

Staff was wonderful and resort was really beautiful

Room was clean, spacious and well equipped. Great stay

Hyggelige ansatte og store rom. Flere matbutikker i nærheten. Gåavstand til stranden. Fint med vaskemaskin på rommet. Harde senger. Veldig fint bassengområde. De pusser opp, så det kommer nok til å bli veldig fint. Noen steder er det litt slitt. Vi hadde et fint opphold.

This property was clean for the most part. I would go back if I needed to. There was a weird smell in one of the bathrooms and the beds are really hard. Not comfortable at all. However the service was great. Staff was very welcoming and helpful. The little food they did have on the menu was really good. Would have preferred more options but all in all a good property for families. The area is okay. On the slower side and lots of food nearby, walking distance. That was great

The hotel is very pleasant. Everyone was very welcoming and we loved the pool area the most. Its 5 min walk to Surin Beach; very nice sandy beach. Prices are a little over the roof but thats the only negative thing I would say. Overall I would come back definitely!

Fantastisk sted på Surin Beach. Alt var topp. Fantastiske senger etter å ha vært ute på øyene. Hjelpsomt personale som ordnet alt og litt til for oss. Anbefales på det sterkeste.

Fantastic staff. Spacey two-bedroom apartment. Short walk to the beach. Nice cabanas by the pool.

Service was excellent

Et fantastisk opphold! Svært imøtekommende og profesjonelle ansatte som får deg til å føle deg spesiell. Rent, ryddig og alt du trenger på hotellet. Kort veg 2 minutt å gå til Surin Beach. Super beliggenhet!

The Chava är ett supermysigt hotell med lyxig känsla. Vi bodde i en lägenhet med 2 sovrum, pool och uteplats. Poolområdet är vackert och personalen är fantastisk. Mycket god och vällagad mat. Surin beach ligger tvärs över gatan. Vi kommer gärna tillbaka!

Fin anläggning med väldigt fin pool. Nära en jättefin strand med mysig omgivning. Åt middag en kväll som smakade väldigt bra. Rekommenderas starkt

年末に6泊しました。部屋数が少ないためか、プールもすいていました。日本人も 少ないエリアで、ビーチ、レストラン どこに行っても日本人はいませんでした。 部屋は広くて ビーチに持っていくレジャーシートやパラソルもあって快適。洗濯機も物干しもあるので毎日洗濯ができて助かりました。 朝食はプールサイドの開放的なテーブル席で 好きなものを注文するスタイル。 ランチ、ディナーも出来ます。リーズナブルでおいしい。 特にハンバーガーがおいしかったです。 スタッフも皆 笑顔で気持ちが良かったです。 周囲にはコンビニやレストランも徒歩圏内であり、便利な場所。 滞在中 二回 オールドタウンに行きました。 タクシーで40分くらい。 往復5000円弱。 ホテル周辺とは全く違った雰囲気で おススメ。 一点だけ 気になったのは 部屋のソファにダニがいたらしく、ゴロゴロしていた息子は 帰国時 20箇所以上かまれて 痒がっていました。 私と娘も数カ所。 ソファに座るときには プール用のバスタオルを敷いたりするといいかもしれません。

Our first family trip away and it exceeded our expectations. The beach was literally across the street and beautiful. The hotel itself was so nice and peaceful - don’t expect a big resort with kids facilities. We loved that it was cosy and intimate and quiet. The restaurant had delicious food but breakfast could’ve had a bit more variety.