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The location was good to visit shopping stores around the hotel. but the roof top room was too small and there was a dead big bug at the windoq frame.

I was moved to holiday inn as Ramada was closed I had chosen it because my friends were in the mercure opposite. This was a mile away so inconvenient

Room was cold noisy pipes and drip sound throughout the night - wasn’t fixed despite asking not offered another room - overall disappointing except dinner fish n chips was excellent

Clean comfortable warm and quiet room

Housekeeping were excellent. Thank you

Clean room

Lovely hotel

Friendly, helpful staff. Nice room, very clean and everything worked well.

Brilliant staff very friendly, helpful and knowledgeable. Great location

Staff very courteous, but my expectations were higher compared to Premier Inn and Travel lodge I usually stay in! Room seemed old and outdated

Big, clean room. Very comfortable bed and quiet. Lovely breakfast

Lovely room and clean and view was fab,.and was really happy u had an iron etc. The only snag was not enough milk sachets which isnt a big deal tbh

First room wasnt good at all curtains had big hole in it then the toilet didn't flashe. Second room bed was very uncomfortable hard to get good nights sleep. Shower went straight from hot to cold then back to hot again no warning. Young girls dancing in the hallway and running up and down. Bar staff friendly.

The room was clean and tidy and the staff were friendly. The hotel was in a good location

The staff we friendly. There was a dripping sound all the time that way frustrating when trying to sleep.

bed quite hard. Gym open earlier or later. Showers need to maintain temperature better

The staff make or break any holiday. Every member of staff we met was welcoming, friendly and happy to help. The room gave us all we needed.

Amazing stay .polite staff .very ideal location

Great team, very friendly