We had a great two night stay at the grand Astoria hotel. The staff were excellent parking our car and bringing all our luggage to the room while we went to the pool as we were early. The staff was over the top helpful at all times. It was in a great location to walk to the beach which the hotel looked after getting us our spot. All of the great restaurants and shops were right around the corner. We would definitely stay here again.
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Peter
여가 가족 휴가
10.0
/10
52주 전에 리뷰함
Expedia Group verified review
Etwas in die Jahre gekomme Zimmer, aber super Service, sehr freundliches Personal und natürlich Top Lage.
Gudrun
여가 파트너와 함께
10.0
/10
54주 전에 리뷰함
Expedia Group verified review
ein wunderschöner Aufenthalt war es wieder in Grado!
Andrea
10.0
/10
66주 전에 리뷰함
Expedia Group verified review
Man muss "alt-gediegene" Einrichtung mögen und es ist etwas düster. Aber die Dachterrasse mit Pool und Liegemöglichkeit ist nur super.
Außerdem ist es super zentral und auch zum Busbahnhof sind es nur 6-7 Minuten zu Fuß - wir sind mit dem Bus nach Aquileia gefahren - viel praktischer als mit dem Auto.
Saverio
친구 및 가족
10.0
/10
73주 전에 리뷰함
Hotels.com verified review
Tutto perfetto. Bar notevole.
István
친구 및 가족
10.0
/10
110주 전에 리뷰함
Hotels.com verified review
A mozgássérült szobákban kényelmetlenül magas a WC kagyló
Stefan
여가 파트너와 함께
6.0
/10
117주 전에 리뷰함
Expedia Group verified review
Breakfast in a four-star superior without fresh fruit is not acceptable
Saverio
친구 및 가족
10.0
/10
127주 전에 리뷰함
Hotels.com verified review
Il migliore a Grado
Kain
여가 가족 휴가
6.0
/10
128주 전에 리뷰함
Expedia Group verified review
Ein bisschen in die Jahre gekommen. Aber sehr freundliches Personal.
Paul
2.0
/10
156주 전에 리뷰함
Hotels.com verified review
1. Worse customer service I have ever experienced in many a hotel around the world I have been to. They refused a simple request to prepare a simple salad with ham, cheese and bread which I could give to my friend when she arrived later that evening (note - they have their own restaurant in the hotel so this was such a simple request, it’s unbelievable they refused)
I was shocked and in disbelief the manager decided to call the police because I wanted to leave I was so disgusted and was willing to pay for the nights I had stayed but was not prepared to pay for the night I wanted to leave.
2. The manager is an ignorant person with zero customer service skills, and quite simply acted like a child in calling the police (all this with a smirk on his face)
Only after I made him apologise to me for the poor disgusting service and for calling the police for a minor dispute, then I settled the bill in full (even though I would not be staying there)
3. The room are so outdated and old. Much better places to stay in Grado.
I will never go back and never recommend this hotel.
It’s quite disgusting how they acted.
***STAY AWAY FROM THIS HOTEL***
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Jesper
10.0
/10
160주 전에 리뷰함
Hotels.com verified review
Skønt hotel - med super god service fra alle. perfekt beliggenhed. Særlig ros til parkeringsvagterne - de er meget serviceorienterede.
Jan H. W.
여가 파트너와 함께
6.0
/10
165주 전에 리뷰함
Expedia Group verified review
Nein!
Gabriele
여가 파트너와 함께
8.0
/10
179주 전에 리뷰함
Expedia Group verified review
Gute Lage des Hotels , sehr sauber , Personal sehr freundlich .
Saverlo
친구 및 가족
10.0
/10
194주 전에 리뷰함
Hotels.com verified review
Ottimo hotel per posizione, camera, pulizia, sale comuni e livello del servizio. L’eccellenza è rappresentata dal bar al piano terra, arredato in modo veramente elegante, con bartender bravissimi, è un luogo dove ci si può rilassare.
Bjørn
10.0
/10
205주 전에 리뷰함
Hotels.com verified review
Vi hadde et flott opphold på et hotell som ligger veldig sentralt i Grado.