8.8
매우 좋음
리뷰 120개
청결

9.2

편안함

8.4

위치

9.0

서비스

9.4

실제 이용 고객 리뷰 Hotel Ca' Serena

페이지당 리뷰 수
20
40
상위 리뷰
Jason
icon-여가 아이와 함께
여가 아이와 함께
4.0
/10
72주 전에 리뷰함

Expedia Group verified review

We recently stayed at a three-star hotel situated right by the lake, which initially seemed like a great choice for a peaceful getaway. However, our experience left to be desired. Unfortunately, the hotel does not have an elevator, and we were given a room on the third floor. To make matters worse, the room had a sloped ceiling, making it impossible to stand upright in about three-quarters of the space. The room itself was far from child-friendly. It had a small window without a lock, and the bars behind it were inadequate. Our two-year-old daughter managed to open the window, and she could have easily slipped through the bars, which was alarming considering the drop was about 10 meters. The facilities are in dire need of refurbishment. The hairdryer appeared to be over 30 years old, the mattress was uncomfortably firm with springs that could be felt, and the grout in the bathroom tiles was blackened in some areas due to moisture. Additionally, despite booking for two adults and a baby, we were only provided with one large towel. Although the staff were friendly and did resolve the towel issue the next day, it was an inconvenience. The manager was also kind enough to help us carry our large suitcase up the stairs, which was appreciated given the lack of an elevator. Overall, I found the price to be somewhat disproportionate to the state of the facilities. Other hotels in the area with better amenities offered similar rates, which made our stay feel like
자세히 읽기
Petra
icon-여가 친구와 함께
여가 친구와 함께
6.0
/10
73주 전에 리뷰함

Expedia Group verified review

Nettes Hotel direkt am See, sehr kleine Auswahl beim Frühstücksbuffet
Mette
10.0
/10
78주 전에 리뷰함

Hotels.com verified review

Supert hotel og flott beliggenhet. Svært hyggelig betjening
Michael
10.0
/10
79주 전에 리뷰함

Hotels.com verified review

Familie drevet sted, og der er ud over super beliggenhed også super service.
HECTOR
8.0
/10
81주 전에 리뷰함

Hotels.com verified review

Excelente. Gran atención y cordialidad de Claudio, Cristina y todo el staff
Monika
8.0
/10
85주 전에 리뷰함

Hotels.com verified review

wir warenzu zweit und blieben 4 Nächte. Das Zimmer war in Ordnung, das Personal sehr freundlich, das Frühstück gut und das Zentrum in 25-30 Gehminuten zu erreichen. Meinen Partner und mir hat es gut gefallen.
Giulia
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
85주 전에 리뷰함

Expedia Group verified review

Struttura accogliente e pulita, personale gentile e disponibile. Consiglio!
Cengiz
10.0
/10
85주 전에 리뷰함

Hotels.com verified review

Sehr schönes Hotel, super Lage zentral, sehr gute Restaurants in der nähe. Das hotel ist sauber, das Personal ist sehr freundlich. Schöne Bar mit Terasse, Top Aussicht. Würde gerne wieder kommen.
Cengiz
10.0
/10
87주 전에 리뷰함

Hotels.com verified review

Es ist ein sehr schönes Hotel, super Lage zentral, sehr gute Restaurant gleich nebenan. Das hotel ist sehr sauber. Das Personal ist sehr freundlich und machen ihren Job tadellos. Schöne Bar mit Terasse, Top Aussicht. Kleiner Tip, Zimmer im Hauptgebäude empfehlenswert! Würde gerne wieder kommen.
Daniel
10.0
/10
87주 전에 리뷰함

Hotels.com verified review

Hotel incrível, muito limpo e confortável. Atendimento excelente e café da manhã ótimo.
catherine
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
8.0
/10
118주 전에 리뷰함

Expedia Group verified review

Great location! Easy to walk to the city center and many things to do around the hotel with great restaurants just meters away. The breakfast is very good! And the morning staff went above and beyond. There is a man who works at the desk at night who was rude and was not helpful at all and would not help answer my questions or help me at all. That is unfortunate because all of the other front desk staff was exceptional. They helped give tips about Sirmione and even Verona. Rooms are a bit small but overall a good stay and amazing location on the lake.
자세히 읽기
Per West
10.0
/10
128주 전에 리뷰함

Hotels.com verified review

Godt hotel til prisen, med en fantastisk udsigt.
Martulio
8.0
/10
134주 전에 리뷰함

Hotels.com verified review

Longe do point Fiquei no terceiro andar...dificil subir 3 andares com a bagagem pesada... Restante ok...vista top Bons restaurantes perto Recepção top
lynette
icon-여가
여가
2.0
/10
140주 전에 리뷰함

Expedia Group verified review

Awful!!!!!!!
Verified traveler
10.0
/10
142주 전에 리뷰함

Hotels.com verified review

Everything was perfect ! A specially stuff ! They are so lovely and they do everything to keep you comfortable . Thank you ❤️
lorenzo
icon-여가
여가
10.0
/10
143주 전에 리뷰함

Expedia Group verified review

Personale super disponibile, posto in buona posizione e ottimo parcheggio.
Bodo
8.0
/10
174주 전에 리뷰함

Hotels.com verified review

Typisch für den Urlaub in dieser Region. Es war alles wie erwartet. Wir waren sehr zufrieden mit der Unterkunft. Das Haus ist sehr laut. Und wenn Kinder, kleine Kinder um 23.00 Uhr noch ihren fröhlichen Dingen nachgehen, dann um so mehr. Die Betreiber des Hotels waren sehr nett.
Lavinia
10.0
/10
174주 전에 리뷰함

Expedia Group verified review

Einfach alles hervorragend!
Stefan
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
176주 전에 리뷰함

Expedia Group verified review

Unterkunft ist weiter zu empfehlen. Die Parkmöglichkeiten waren etwas abenteuerlich, sonst sehr gut
Alan
icon-친구 및 가족
친구 및 가족
10.0
/10
182주 전에 리뷰함

Hotels.com verified review

Basic enough hotel but staff were delightful and helpful.ocation is c20 min walk from castle. Restaurants close by.
페이지당 리뷰 수
20
40

트래블로카 | 사업자등록번호: 291-86-03397 | 대표자명: 안정우 | 영업소 소재지 주소: 서울 강남구 테헤란로 431, 5층 008호 | 한국 콜센터 (오전 8시 - 오후 10시): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-2676호
Copyright © 2026 Traveloka. All rights reserved