정말 좋았습니다. 숙소도 깨끗하고 직원들도 너무 친절하고 조식도 깔끔하고 좋았습니다. 체크인 전에 짐을 맡겼는데 체크인 후 룸에 들어가보니 가방도 미리 옮겨놔주시구요. 배낭여행객에게 최고인 숙소입니다.

음식도 그정도면 괜찮다. 객실이 좀 좁지만 친절하고 깨끗하고 숙련되어 있다.안네 프랑크의 집은 예약이 필수인데 대신 알아서 직원이 해주었다. 커피 포트가 없는 게 흠이지만 식당에서 커피와 차를 먹을 수 있고 따뜻한 물도 얻을 수 있다. 계단이 캐리어를 가지고 올라가긴 힝든데 직원들이 도와주니 염려하지 않아도 된다. 중심가치고 조용하다

Nice staffs. The hotel has stairs but the staff helps you so there's no problem.

Hotel Clemens is in an over 100-years-old building so it might be little bit uncomfortable to go up the stairs. So you have to know that the stairs are steep with luggage. But It was a great hotel with two cute cats and cozy rooms. The staffs were very kind too. But if you don't like cats, you have to reconsider visiting here.

I've stayed at this hotel for 4 days since Oct. 12. Hotel staffs are very kind and my room was quite clean and comfortable. This hotel is close to Dam square. It takes about 5 minutes by walk. I will recommend this hotel to my friends who have plan to visit Amsterdam.

Great location

Very nice staff

My daughter (18) and I stayed here from 22/9/25 to 25/9/25. We both enjoyed our stay very much. The hotel is absolutely spotless; the continental breakfast was fab; and the two cats are adorable. We did have an issue with the shower in our room (no hot water) but the staff let us use the shower in the room across from us until it was fixed. I would 100% stay here again.

Extremely steep very long stairs to reach reception which would be impossible for anyone unfit. Our room was extremely tiny and smelt of damp the bathroom was so small it was hard to sit on the toilet and not bang your knees on the door. The sink was cracked in 3 places. Totally impossible for anyone over say 5ft 7 Beds were comfortable. Breakfast was good. Seemed very expensive to me

Terrific breakfast with meat, fresh fruit, eggs, croissants and cheese, plus cappuccinos and lattes. Great way to start the day. The front desk folks are very helpful and accommodating. Mattresses are also very comfortable. The only caution I would have are for those who struggle with stairs. There are a lot of very steep stairs and no elevator. Just wouldn't want anyone to be surprised.

Clean. Quaint. Many stairs to climb. Nice staff

Very kind staff, trying to optimize service.

Staff were so nice and friendly. Very helpful - handled all of the luggage up and down the stairs for us which was awesome! Beds were super comfortable, too! Very pretty hotel and great location between the Anne Frank House and the Royal Palace.

Central Amsterdam

If i could give more than 10/10 i would. Email prior to arrival with easy to follow instructions of how to get there. Lovely old dutch building, one single doorway that lead to a charming reception/welcome room. All staff very willing to help, they took our suitcases no problem up the stairs. We were given a welcome drink which we enjoyed on the balcony giving us the first glimps if the sights, we could see the Anne Frank house from here too. Room was well decorated and had everything we needed for our comfort. Tea/coffee available 24/7 in reception, enjoyed a sit down with a cup of tea, mini waffle and the company of the cat at night! There are two resident cats who are happy to come to you if you ask them! Breakfast was included, it was relaxed and enjoyable, help yourself continental style, hot food was pancakes & scrambled eggs. They happily held our luggage until ready to leave. All in all a terrific hotel, lovely staff and a brilliant first experience in Amsterdam. I would 100% recommend this hotel.

Wonderful place, but you have to be willing to climb the stairs. Other than that. Lovely team, breakfast and central.

Wonderful place to stay

Characterful boutique hotel within sight of Anne Frank House, and earshot of the lovely bells of Westerkerk, mentioned in Anne's diary. Staff are friendly, welcoming and helpful. As a solo female traveller I felt completely safe. Central location meant I could get around everywhere on foot, including Rijksmuseum, Rembrandt House, etc. Only negative is the lack of elevator (37 steep and narrow steps from street to reception) but the excellent breakfast, daily housekeeping and unlimited tea/coffee more than make up for this. I'm really glad I found this little gem and wouldn't now stay anywhere else in Amsterdam!

Gostamos da localização do hotel e do atendimento recebido, mas tivemos uma surpresa ao chegar e encontrar uma escada íngreme e muito grande para acesso à recepção, e depois outra, também muito grande, para os quartos. Sabemos que os prédios nessa parte da cidade são antigos e alguns não possuem elevadores mesmo, mas não havia essa informação de forma clara na reserva. Eu tenho problemas sérios de quadril e subir e descer tantas escadas por 6 dias foi muito ruim para minha saúde. Não tive outra opção ao descobrir isso somente na hora que cheguei ao hotel. Sugiro que destaquem na página essa condição (escadaria), antes que a pessoa faça a reserva. Reforço que o atendimento foi excelente, mas essa questão das escadas foi muito desagradável.

Very convenient location directly between the Anne Frank House and the Royal Palace. The balcony was a great spot to sit and unwind each night.