직원들이 매우 친절하고 객실내 먼지하나 없을정도로 청결 격식있는 호텔이라 디너는 정장까지는 아니지만 구두에 긴바지로 입어줘야 함

타 도시의 고급 호텔에 비해 가격이 비싼편이고 객실 디자인에 고급스러움은 떨어지지만 서비스, 청결, 편안함등에서 모두 완벽했고 조식이 아주 좋았다

Viel und hervorragendes Personal tolles Frühstück Tolle Lage

Top Team ! Top Service !

Tutto magnifico! Consigliatissimo!

Elegant hotel…fabulous people..highly recommend

Best hotel experience ever & we’ve stayed in a lot of amazing hotels. Staff was exceptionally caring, spa was included, food with tremendous and location was excellent. Lugano is the most beautiful place in the world.

Ótima localização, excelente visão para o lago, funcionários educados e cordiais, infraestrutura fantástica.

The location is perfectly located across the street from Lake Lugano and within a short walk of downtown. They have an amazing Spa and a Michelin Star restaurant. The staff is always so friendly and makes us feel at home. This is my go to spot in Lugano.

Cet hôtel est un chef d’œuvre!!!

Great facility

I was an amazing hotel in a great location. The hotel staff was amazing. They made great recommendations for food.

Todos muito atenciosos e tinha um funcionário que fala português, o que ajudou muito. Quarto perfeito, impecável e com uma vista deslumbrante do lago. Tem um ótimo café e restaurante no hotel. Amei

Quarto espaçoso e serviço muito bom.

Herşey Muhteşemdi

This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin

The staff were nice and a great location but the food and beverage was more expensive than the room. Also the rooms were very old and outdated.

Não tomei café

M

Being met at the station by Luca in the shuttle was a lovely start to our stay. He and all staff are very helpful and friendly.