THE WORST HOTEL EVER!!!! I arrived at this hotel and tried to check in around 8 pm. They notified that I couldn't stay at this hotel since all rooms are booked. I made a reservation via Hotels.com about 1 month ago and I didn't get any notice from the hotel in advance. They just let me know the situation when I checked in. One of my peers who booked this hotel through Hotels.com was also transferred to another hotel on the same day. The designated hotel for me is 10 minute away by car and right next to a harbor, quite far from old town. I couldn't sleep at all at the hotel due to a lot of noise from a harbor and I had to use a taxi to go to restaurants. I went to so many different kinds of hotels in the world, but this was the first time for me to be transferred without any notice in advance. They explained me that this situation was mainly due to Hotels.com and they were not responsible for the overbooking. However, the staff working at the designated hotel told me transfers from Amberton hotel happen quite often, which means they seem to allow over booking on purpose for the sake of full-booking and just transfer their guests when they have no enough rooms. IN SUM, IF YOU BOOKED THIS HOTEL, YOU WOULD BE HIGHLY LIKELY ASSIGNED TO ANOTHER HOTEL WHICH IS FAR FROM DOWNTOWN. PLEASE SKIP THIS HOTEL.

Rommene på den gamle delen er noe mer slitt. Det er rotete å finne frem på hotellet. Servicen er helt basic.

This is not a four star hotel. Poor rooms, service and breakfast. A disappointment.

L’hôtel n’est pas à la hauteur d’un quatre etoiles Nous sommes arrivés en avance et la personne à la réception s’est montrée désagréable et hautaine Le barman qui officiait sur le rooftop le soir n’était pas non plus agréable il ne trouvait soi disant pas le Baileys qui était juste derrière lui puis a mis beaucoup trop de glace et voulait absolument mettre une double dose Quant au chiffon utilisé pour essuyer le verre il n’était pas très propre C’est la première fois que je rencontre un service aussi lamentable dans un quatre étoiles Nous avions choisi une chambre confort dans la partie rénovée de l’hôtel la chambre était bien avec une jolie vue Le petit déjeuner était médiocre L’emplacement est bien situé dans la ville Mais si vous pouvez choisissez un autre hôtel à Klaipeda dans cette catégorie

We (3 adults) stayed in a rather large room, plenty of space, great views, very clean, towels, slippers, bath robes etc. Abundant breakfast for any taste and preference. Use of swimming pool and sauna/steam room were included. Lovely Spa is extra, but worth it (10% off for hotel guests). Restaurants were a bit of hit and miss. The only proper negative was a fold out bed for one of us, although there was plenty of space for a better one and we had to pay extra for it (we booked for 3 guests specifically).

Andra gången jag bor här. Det är ett helt okej hotell. Vi bodde i ett rum med havsutsikt, sängen var ganska hård. Poolområdet trevligt, frukost är okej, inget extravagant.

Nothing was really wrong, but travelling for business most of the time I felt that the hotel could have been better. Minor issues with marks on pillow cases which I just didn’t use, breakfast was chaotic! Don’t know if it was due to the number of guests but instead of doing less options with better quality, the breakfast had many options which were lower quality. Fresh Items were dried out, warm items were cold or empty. Staff did there best looking after a the many options but couldn’t keep up.

Frukosten var dålig. Försöker vara bra men blir platt fall

Oda secerken ana binada olmasina dikkat edin.

Need deadbolts on the inside of the room door. I stayed there by myself and as a female I would have felt safer if I was able to have that

Room was ok, just old. Breakfast was one of the worst I have had in many years.. bread seemed stale? The “ omelette” was just very odd. No bacon.. definitely not worth €15.

Glimrende værelse - dog med en lille pil ned for air condition systemet

Xx

Jättebra läge och fint rum och trevlig personal. Det som var lite tråkigt var städning av rum, de bara bädda sängen.

It is a 4-star facility with basic services. The staff is friendly and the room was small but clean. Nothing exceptional but in line with the price point.

There are 3 parts in this hotel. We were in old building. There were strange smell in room - propably from carpet. Swimming pool & spa was outdated.

Hyvä sijainti

Hissen var lite obehagligt ryckig. AC i rummet fungerade inte så vi hade väldigt varmt. Långt till frukosten. Stor matsal med högt ljud. God och fräsch frukost och mycket trevlig personal. Spa:et var två bubbelstrålar och inte så rent vatten.

Flott hotell

Hotellet var bra men det finns utrymme för flera förbättringar. Incheckningen gick smidigt men sen när vi kom till rummet var inte bäddsoffan uppbäddad plus att det saknades handdukar, det drabbade en annan familj i sällskapet också. Om man vill ha rummet städat sätter man upp en lapp på dörren vilket vi gjorde. Städningen innefattade; ta bort handdukar och kasta på täcket på sängen. Dom rengjorde ingenting, dammsög inte samt plockade bort använda glas. Vi klagade på det och efter en stund var rummet ordentligt städat. Frukosten var helt okej, det fanns det man behövde. Barnen älskade våfflorna med alla tillbehör. Det var rent och fint i matsalen. Poolen, bastu och gym var väldigt bra. Det var en skön temperatur i luften vid poolområdet så man kunde sitta och njuta i timmar. Poolen var dock lite för kall för min smak, men barnen badade i flera timmar. Hotellet ligger bra med promenadavstånd till vid flera restauranger. Jag skulle inte säga att hotellet är 4-stjärnigt utan mer 3-stjärningt. Överlag ett helt okej hotell för både familj och vänner.