I wonder why the hotel does not have any responsibility that a customer's bag was stolen at the hotel lobby in Italy? No security, No CCTV at the lobby of the hotel. No reimbursement! We three stayed for 6 nights. The last morning one of our colleague's bag was stolen at the hotel lobby. Two men were standing for exchanging 50 euro note to small notes. Then, back to the sofa 5M away from a front desk, there was not the bag. Funny thing is the clerks in the front desk said that there can be a help call to the police in stead of us. They said "there is nothing to do from the hotel". that's all.... On the top of the main gate, there was a camera which is a just moving sensor they said. How fantastic ~!!! Worst thing, a recommendation is that we should go the police station and explain the situation.

Stanza pulita ma vecchia e aria condizionata/ventilazione da cambiare

Camera e bagno spaziosi e puliti, letto poco confortevole. Personale cordiale e disponibile. Colazione media

Struttura al disotto delle 4stelle. Colazione di buon livello. Stanza non impeccabile. Il rotolo della Carta igienica era stato lasciato a metà e le forniture di saponi e accessori per il bagno erano scarse. La posizione è comoda per la vicinanza alla stazione e alla Unipol Arena.

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Tutto perfetto

Good

Mi ha colpito il profumo della camera e la pulizia.

Nella norma

El personal que te recibe y el que te despide nada amables, más bien groseros, me exigieron la llave de la habitación

The hotel was very clean and tidy. The room was comfortable and ideal for our business trip for three nights. Located in a quiet area on the outskirts of Bologna we travelled into city by taxi (24-35euros) which the hotel called for us.

Posizione strategica per viaggi d affari immersa nel verde

We spent one night at Salute Hotel Group (SHG Hotel Bologna) on our way back to Canada after a week in Dubai. Exhausted, hungry, and desperate to go to sleep, I did a quick hotel search on Expedia and selected SHG because it had connecting rooms and it was close to the airport and train station. SO glad I did. SHG is an old, but charming hotel with an excellent restaurant. The staff are polite, but not friendly but it didn’t bother me. As black Canadians, who have traveled around the world for years, I have learned the nicest, friendliest, people are housekeeping, not reception! I would highly recommend SHG, and when you do add the breakfast option. Lots of healthy choices, fresh and tasty. Worth every penny! Next time I am in Bologna, I'm definitely staying at SHG Hotel Bologna.

The staff was awesome and the breakfast was very good.

Alles super sehr freundlich

Camera molto pulita e ordinata, letto molto comodo e personale accogliente. L’ascensore è un po’ piccolino ma ci sta per l’età che ha la struttura. Consiglio di soggiornare in quest’hotel.

When I booked the hotel, it was stayed on the add that there was airport transfer service, it turned out there wasn’t. I decided to book this hotel for this reason mainly. So I was very disappointed

No shuttle service from or to the airport as listed. Water in the shower was barely warm. Staff at the front desk was unable to help with directions to one of the most important event in town.

El personal muy amable, habitaciones y banhos limpios, tranquilo, buen estacionamiento

gentili. pulito. velocissimi alla reception. Ottimo servizio al ristorante.