It’s a bit inconvenient to get to the hotel from Termini Station using public transport, especially with luggage. the breakfast is excellent, and the reception managers are incredibly professional, friendly, and thoughtful, which left a great impression. The hotel is in a lively street with lots of local vibes. The room and bathroom are a bit small, but the bedding is very comfortable.

The location is PERFECT. You are STEPS away from a great cafe and one of the best bakeries in Rome! The staff was kind, attentive and extremely helpful! The breakfast was also a HUGE plus. There is a generous buffet and a wait staff that will take a coffee order for you. All included! Finally, you are really in the center of Rome and can walk to all of the major attractions in 10-30 minutes. If you're American like us, the room may be smaller than you're accustomed to, but it was well maintained and got the job done! HIGHLY recommend that you stay here!!! Being in that area was one of the highlights of our trip!

Really good breakfast. Great Staff.

We had a wonderful stay at Hotel Smeraldo. We arrived before noon. The hotel offered to hold our luggage until the room was ready. Staff offered us coffee during the check in process. They gave us a map and circled the areas we were interested in. The hotel is centrally located in the historical center. Everything is in walking distance. We booked a small room and it was small. The room was clean and looked newly renovated. The bathroom was modern and luxurious. Everything about this hotel was elevated. The breakfast buffet was amazing. Hot and cold foods, fresh fruit, eggs, meats, fresh bakery, etc. They had breakfast staff that took our coffee orders. The front lobby was always manned by several friendly helpful staff. We stayed 4 nights and would not hesitate to return.

Top notch staff and breakfast. Room was pretty warm with no way to turn down the thermostat. Hotel is very close to everything for walking. In a vibrant area but somewhat noisy at night.

Amazing

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Great location, very clean hotel

Fantastic Hotel right in the heart of Historic Rome.. Comfort Room was a good size but a little bit tired and could do with a paint... Bathroom was small but nice - although shower leaked everytime it was used... Bed was huge and comfy.. Towels, mini safe, kettle all suplied. Room was "cleaned" every day, but floor was never swept..just bed made and towel change, bathroom tidied.. Breakfast was fantastic, and front desk staff were very helpful and approachable.. requested late checkout and was given an extra hour which was really appreciated.. 2-3* Hotel in the best location and to just sleep and shower was ideal...

Ideal location for exploring the city. Lovely hotel with really nice breakfast. Reception staff were very helpful.

The hotel was well-maintained and in a good location. The staff was incredibly helpful and kind, I can't recommend it highly enough!

Staff was great, room very clean and breakfast was good especially coffee

Perfeito

O da küçük değil mini minnacık tabirine çok uygun iki kişi aynı anda üzerine değiştiremiyorsun o da gayet temiz hijyenle ilgili bir problem yok ama Double diye sattıkları oda çok aşırı derecede küçük memnun kalmadık su dahi ücretli bir daha Roma’ya gitsem en son tercih edecek olduğum otel olurdu iki tane yan yana koyup çift kişilik yatak yapmaya çalışmışlar sabah uyandiginda kendini araya düşmüş buluyorsun zaten direk rezalet bir görüntü durum memnun kalmadık

Excelente ubicación, hotel súper limpio, bonito, personal amable, excelente opción si quieres pasar unos días en Roma

Staff were awesome; everyone was extremely helpful. Excellent breakfast. Room was exceptionally clean. Phenomenal location for us.

Localização e café da manhã bom, ganhamos upgrade o que foi legal, não tem metrô perto, mas muitas opções de ônibus. Ficaria novamente!

Brilliant location, short walking distance to all main sites,breakfast lovely, staff very nice especially leonardo

Great experience, extremely helpful staff and a delicious breakfast. We would stay again!

Staff, specially Leonardo, was excellent!