It’s a bit inconvenient to get to the hotel from Termini Station using public transport, especially with luggage. the breakfast is excellent, and the reception managers are incredibly professional, friendly, and thoughtful, which left a great impression. The hotel is in a lively street with lots of local vibes. The room and bathroom are a bit small, but the bedding is very comfortable.

When i was there reception gave me the room that was smaller than I booked with no apologies. I was very upset. The reason he told me was the room I booked got air condition problem, but when I requested to get my money back he suddenly said the air condition was fixed and I was able to stay the room I booked. I feel so uncomfortable.

Excellent choice for the busy traveller.

Love this hotel! Small rooms but oh so nice. Has everything you need, comfortable beds, nice shower etc.. Very clean and well maintained. The breakfast is the best! The rooftop bar is so charming! The people at the desk are very helpful and courteous.

The hotel location was central for our needs. Although the room was small it had enough space to not feel too cramped for two of us. The breakfast assortment was fantastic and the overall staff is very friendly and helpful. Roscioli is just a few steps across the hotel and they have good pizza. I would stay here again.

Loved everything there . Staff was super friendly and helpful. Clean , great location and excellent breakfast

Everything was great - staff, room, location and the roof garden was an amazing place to spend some quite evening time after a great day in the bustle of the city.

Very nice stay. Smooth check in. Very good location to major sites. Great restaurants clise by.

All of the staff at the Hotel Smeraldo were friendly. The Filipino housekeeping lady, that was always keeping the lobby area clean, was so sweet & kind. She always greeted us & made us feel welcomed. Their morning breakfast was delicious--we especially enjoyed the cappuccino & maritozzo! The hotel's location was excellent, we walked to nearly every venue, Colosseum, Vatican, Pantheon, Jewish Ghetto, Spanish Steps, Piazza Navona, Borghese Gallery & Villa, Doria Pamphilj gallery, Travestere & Testaccio from there. We'd definitely stay there again if we visit Rome again. We loved the Hotel Smeraldo & Rome.

Excellent location for our trip, clean, modern, excellent breakfast and very helpful and friendly staff. The only note is that the room was small, yet that was expected

Amazing and wonderful time!

Great hotel, best location, staff very friendly. The breakfast was the best. Stayed in a balcony room and loved it, small but very clean and quiet. Roof top terrace was lovely with great friendly staff!!

Excellent. Best location to stay in. Rooms are clean and service is great. The Roof Top Terrace is lovely and the staff exceeded our expectations. A visit to the Roof Top Terrace is a must.

The staff are absolutely top notch, the whole hotel is very clean, the beds are comfortable and the included breakfast was excellent with lots of choice.

Yes

All was great but we left our meds in be frig

Super location Staff very friendly and professional Room very clean and breakfast was fantastic

Jätte fräscht och fint hotell!! God frukost och mysig personal!

Friendly staff

Clean, staff is great, location perfect & accommodations great. Great Hotel