My wife and I really enjoyed our stay in the hotel. Hotel staff was very accommodating and the room was immaculate. We had a view of Brienz lake and it was breathtaking. I would love to stay here again in the future.

This is a nice, old-fashioned, family-run hotel close by the lake shore, and about ten minutes walk from the rail stations and boat pier. Staff were nice and friendly and the hotel is clean, and quite basic - there was a good breakfast. A good option for anyone who wants a simple stay.

Das Hotel war toll. Wir hatten ein Zimmer über uns und das knarrte dann ziemlich wenn da jemand rumlief. Das war etwas mühsam. Leider hatte es beim feühstücksbuffet keine frische Früchte, nur so ein fruchtsalat, der einem nicht so anmachte.

My wife and I like to stay in small towns. We do not like fancy hotels and big cities. We like to have a place we can anchor from and then enjoy the journey. Hotel Brienz was perfect. First the area is amazing. The staff is great. Family owned and operated. You are 1 hour from Luzern, and Bern. 40 minutes to Grindelwald and Lauterbrunnen. 20 from Interlaken. 2 3/4 hour train ride to Zermatt. Hotel offers a very nice and complete breakfast. Rooms are very clean. The bed was a little hard but the staff went out of their way to bring me other items such a pillows, blankets to make it more comfortable. They genuinely cared. It is not a new property, but it is very well kept. Keeps the charm of the area. Wry quiet and the views are stunning. Great hotel. Great staff, great access to the wonders of Switzerland.

Brief overnight stop. Decent enough room for the price. Not fancy or “corporate “ but the bed was a comfy single ( should have asked for another pillow - my mistake ), shower was hot and powerful enough and reception was polite and efficient.

No mini fridge..I'm a diabetic and need my insulin refrigerated..

Breakfast was excellent

Perfect stay with restaurants near by and easy to move between towns

Location wise, this could not be better. Staff were very helpful, breakfast was nice. The restaurant in the evening has a good selection of Swiss traditional dishes - otherwise you can cross the road and go to Loewen (which belongs to the hotel as well). Note that for late night check-in you need to call them so they can leave your room key in a safe box at the main entrance (dead easy).

Je ne comprends pas la note de cette établissement. Le seul point positif est la localisation. Sinon l'établissement est vieillot et surtout le niveau de prestation ne justifie pas le prix payé! Déjà, quand dans la chambre, on ne donne qu'une bouteille d'eau de 50 cl alors que c'est une chambre pour au moins 2 personnes. Ça annonce la couleur. Pas de café, pas de thé mais surtout pas de bouilloire d'eau et quelle ne fut pas ma surprise en voyant une bouilloire à la réception avec l'information suivante: 3,50 CHF pour une tasse d'eau chaude! C'est vraiment une honte! Rien que pour ça, la note de l'établissement ne devrait même pas dépasser 2/10. Les photos sont trompeuses, on pense qu'on va prendre le petit déjeuner avec la vue sur le lac....que nenni, le buffet est dans l'autre bâtiment avec zéro vue, juste une simple cafétéria. Le petit déjeuner est juste correcte avec un temps d'attente à la machine à café de plusieurs minutes. Franchement payer 250 euros pour une chambre et une prestation comme ça, c'est de l'abus. Je ne recommande pas. Mais la tasse d'eau chaude à 3.50 CHF est une attraction à elle seule car il faur le voir pour le croire

The hotel was right across the street from the lake. Delicious breakfast and great location in a beautiful, quiet town. Would definitely recommend this hotel and if in the area I would stay here again!

friendly staff and fair breakfast, But there is several location of this hotel our room was across the street and the room was old, i felt like the bed was a prison cot. small and thin and uncomfortable, the shower and bathroom was fine.

Too overvalued we didn’t like this at all

Tres bien situé le personnel est tres accueillant. La situation est idylique, Niveau confort par contre cest compliqué les matelas et sommier sont prevu dans un etat epouventable on senfonce comme si ils avaient 30 ans ... La rue en bruyante et il ny a pas de clim, le clocher sonne toutes les 15mn jusqua 3h am autant dire impossible de dormir. Par contre les ballades la situation cest au top

Otima localização, bom café da manhã

So glad we decided to visit Brienz. This is a fabulous hotel with their terrific restaurant across the street with an outstanding view from the Terrace.

Check in was great (Sophia is very sweet), property is nice and food at the restaurant was really good. It is at the end of town so a lot of walking to get to the hotel and back to the main part of town. Also next to a church so if you don’t mind hearing the bell every 15 minutes (or you don’t like sleeping) it’s a good spot.

Excellent customer service

We would go back. I loved it. My husband was a little less enthusiastic partly because we had to haul our bags up a couple short flights of stairs and partly because he had to duck while walking around the room. The ceiling was quite low and he is 6 ft tall. :) I’m not certain he was actually going to hit his head it was more that it felt like he might. Amazing breakfast in a very quaint old room. If you are looking for modern this isn’t it, but if you like some national heritage and a good night sleep (great beds) this is it! Wish we could have stayed longer.

The view