Good sized room and hotel in a great location.

Shocking hotel! The room was filthy and in a really bad state of repair. We refused to stay in the first room they gave us which was in the roof space. I don't understand how hotels are allowed to operate like this. If it was a restaurant they would be shut down by the foog hygiene agency. It ruined our weekend. I will be emailing the hotel directly with photos of the room. Would the owners stay in these rooms? I think not. Even the grand staircases are filthy.

Very good value overall and location

Absolutely fantastic I had booked a double room with view but got Church Hill suite which was absolutely gorgeous very well priced definitely would recommend and stay here again

Lovley hotel yes rooms are dated but clean our room was huge Breakfast wasnt the best but did the job

Room was very good and clean, bathroom spotless, staff were very helpful and poilte. Beach view ok from the roof teraec Parking can be difficult at busy times

Had to request to be moved to another room. Was dealt with efficiently

Room was a nice size and loved the beach/sea views from window

We do love this hotel but this time we had a guest join us in the bar for a drink. He uses a disabled scooter; we realised how poor the hotel is for disabled guests - the lift was broken from outside so we had to fiddle ourselves to fix it. The disabled toilet is upstairs but the lifts said no scooters allowed. This is obviously a real problem for disabled guests. Honestly, lovely hotel, great staff but needs a few tweaks.

Seagulls with chick's on window ledge kept us awake . Also the metal springs in bed stuck through mattress and made sleeping uncomfortable.

The room served a purpose.

A lovely hotel overall. I had a sea view suite which was a surprise as I hadn’t booked one but the hotel had upgraded me to. Everywhere I went was clean and the staff were very approachable and friendly.

Standard room = way below basic Room was terrible, like stepping back iinto 1980. Bed gave us sore back, room was boiling hot but they did provide a fan which helped blow the warm air around the room. Shower cubicle tiny and did not have a shelf to hold my toiletries . Without a doubt this is the worst room I have ever stayed in and will not return.

Good for the price Breakfast was nice. Eat as much as you can . Room.good size. Would go again.

We booked the penthouse and on arrival paid the £197 immediately this was without breakfast. We got up to the room and it was ridiculously hot to the point you thought the heating was on full blast but wasn’t. We found one fan but it wasn’t enough we asked for a second and were told it’s one fan per room. We had no complimentary water which I though was standard, so we had to buy 3 plastic bottles which coat £8.50. There was an empty fridge in the room and the windows were crawling with insects both inside the room and outside and in between as they had two sets of windows. The balcony doors safety latch didn’t work so our little one nearly got out on to the roof. The room itself was filthy and too hot there is no air con at this hotel, the furniture was worn and broken. There was a light with no working bulb and other lights where you could see in to the loft with dust. It’s about as far away from a penthouse that you could imagine. For £200 a night I expected much more but at least to be clean to a decent standard. I didn’t realise it was a Britannia hotel until after I had booked, if I had know I would not have gone near it with their reputation however the photos I looked at on hotels.com looked really good clean quality place but on actual visiting it’s not accurate so the photos are either false or have been doctored. Extremely disappointed and a total waste of money the heat of the room was unbearable and we did not sleep much.

Room was tiny bathroom floor sloped away and the toilet seat had a mind of its own someone else disposable razor lett on floor behind the toilet tbf shower was ok .Mirror in bedroom was filthy looked like someone wiped it with a dirty cloth and tea stained still left on dresser only stayed two nights that was the first and will certainly be the last O and drinks in the bar were way over priced

Although an old building and in need of some TLC and upgrading in parts I love it here ( have stayed numerous times). The location is perfect as it’s close to the beach but also the town centre. The staff are always to hand in times of questions and queries.

Best part of the Hotel the staff friendly and welcoming . Personally would never stay again . The building is grand unfortunately time and the owners have not been kind to it. Very dated and neglected in parts. Appreciate that it’s a budget hotel but come on owners update the facilities. Paid £17:95 for a one course meal in the buffet restaurant was not worth it my opinion. So did not stay for breakfast had at a local cafe instead.

Comfortable room wit a sea view

Good hotel Needs a bit of tlc but it’s very old so to be expected Only bad thing some of the breakfast was a little cold